Bartender - Ambassador Hotel OKC

Coury Hospitality•Oklahoma City, OK

16d

About The Position

The Ambassador Hotel OKC is hiring a Bartender to create welcoming, personalized bar experiences through thoughtful hospitality, beverage knowledge, and attentive service. The role involves preparing quality alcoholic and non-alcoholic beverages, crafting classic and contemporary cocktails, and helping guests make informed beverage and food-pairing choices. Bartenders are expected to remain engaged and accurate during busy service periods and to work collaboratively with Front of House, Back of House, and hotel teams. The Bartender welcomes guests, presents menus, takes and enters orders, communicates allergies and dietary restrictions, serves guests in the bar or dining room when assigned, and checks that guests are satisfied. The role also includes processing payments, maintaining an organized and clean bar, restocking supplies, communicating equipment or maintenance concerns, and providing a warm farewell. Previous bartending, serving, restaurant, hotel, or customer service experience is required. Candidates must be at least 21 and maintain any applicable alcohol-service license or certification. Schedules may be flexible and include evenings, weekends, and holidays based on business needs. Work takes place in a fast-paced bar environment with frequent guest interaction and changing priorities. The position requires extended periods of standing, movement throughout bar and dining areas, and frequent lifting and carrying of items up to 40 pounds. Employees must wear closed-toe, non-canvas, non-skid-soled shoes. The posting describes the general nature of the work and notes that listed duties may not include every responsibility.

Requirements

Previous bartending, serving, restaurant, hotel, or customer service experience is required.
Must be at least 21 years of age.
Must maintain any applicable state or local alcohol-service license or certification required for the position.
Strong knowledge of spirits, cocktails, wine, beer, garnishes, and beverage selections.
Knowledge of classic and contemporary cocktail recipes and preparation techniques.
Ability to make thoughtful food and beverage pairing recommendations.
Basic knowledge of POS systems, ordering procedures, and cash handling.
Basic mathematical skills.
Knowledge of food safety and sanitation standards.
Strong communication and interpersonal skills, including the ability to communicate effectively with guests, coworkers, and supervisors.
Ability to think clearly, prioritize, and communicate effectively in high-pressure situations.
Ability to prioritize and multitask while maintaining accuracy and hospitality during high-volume service.
Ability to remain calm, professional, and solution-oriented when handling guest requests or challenges.
Ability to maintain excellent attendance and punctuality.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Ability to stand for extended periods, including up to five hours at a time; reach, bend, stoop, and move throughout bar and dining areas; and frequently lift and carry items weighing up to 40 pounds.
Ability to safely handle glassware, bottles, bar tools, food, beverages, and other service equipment.
Must wear closed-toe, non-canvas, non-skid-soled shoes while working.
Genuine passion for hospitality, cocktails, spirits, wine, and creating memorable guest experiences.

Nice To Haves

Growing or established knowledge of wine by the glass and eagerness to develop bottle knowledge.
Interest in learning about new food and beverage offerings.
Outgoing, positive approach to building genuine connections with guests.
Pride in maintaining a polished appearance and a bar environment guests want to return to.

Responsibilities

Welcome guests promptly and create a friendly, engaging atmosphere.
Present beverage menus, answer questions, and recommend selections based on guest preferences.
Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and service standards.
Create classic and contemporary cocktails using knowledge of ingredients, flavor balance, technique, and presentation.
Demonstrate knowledge of spirits, wine, beer, garnishes, pricing, and beverage selections; provide wine service and food-and-beverage pairing recommendations when needed.
Take beverage orders accurately and enter them promptly into the POS system.
Clearly and accurately communicate allergies and dietary restrictions on guest tickets.
Take tables in the bar or dining room when assigned by Management.
Check in with guests during their visit to ensure satisfaction with food and beverages.
Learn regular guests’ names and preferences and make them feel recognized and welcomed.
Process guest payments, credit-card transactions, and change accurately.
Keep bottles, glassware, tools, and bar supplies organized, stocked, and ready for service.
Maintain cleanliness and polish of the bar, including counters, sinks, utensils, shelves, storage areas, and other service spaces.
Assist with inventory restocking and replenishment of bar supplies.
Promptly communicate equipment or maintenance concerns to Management.
Maintain open communication with Front of House, Back of House, and Hotel Curators to support seamless service.
Thank guests sincerely and provide a warm, memorable farewell.
Maintain cleanliness and organization throughout bar and service areas while meeting food-safety, sanitation, and responsible beverage-service expectations.