Bartender - Banquets

Four Winds Casinos Career Site•South Bend, IN

About The Position

The Bartender - Banquets is responsible for beverage service to guests and Beverage/Food Servers in an assigned service station and/or bar, ensuring efficient and prompt service for casino guests. The role prepares and serves alcoholic and non-alcoholic beverages according to established recipes and procedures, maintains the bar and related supplies, and supports banquet service by setting up portable bars according to BEO specifications and supervisor instructions. The position requires knowledge of gaming and beverage regulations, monitoring guest alcohol consumption, and following C.A.R.E. guidelines for responsible consumption. The bartender also handles payments and cash-control procedures, verifies identification when legal age is in question, responds to guest questions, and directs concerns to management. The role assists with health, safety, and sanitation standards, inventory, side work, and keeping storerooms clean, organized, and secured. The position promotes a fun atmosphere for casino guests and encourages mutual respect, dignity, and integrity among employees. A high school diploma or GED is preferred, along with two to three years of related experience desired. Strong interpersonal and communication skills and a Level 4 Gaming License are required. The work environment is usually moderately noisy, becoming loud on the casino floor, and is typically smoky. The role involves standing and walking, handling objects, and lifting or moving up to 50 pounds.

Requirements

Strong interpersonal and communication skills.
Level 4 Gaming License required.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to perform basic addition, subtraction, division, and multiplication.
Ability to apply common-sense understanding to detailed but uninvolved written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
Ability to perform the essential job duties, including regularly using hands to finger, handle, or feel objects; reaching; and talking or hearing; frequently standing and walking; occasionally sitting, climbing or balancing, stooping, kneeling, crouching, or bending; and lifting or moving up to 50 pounds.

Nice To Haves

High school diploma or GED preferred.
Two to three years of related experience desired.

Responsibilities

Mix and serve alcoholic and non-alcoholic beverages according to established recipes and procedures.
Provide prompt, efficient beverage service at a service station to Beverage/Food Servers.
Receive, issue, and maintain necessary records of liquor and supplies.
Keep the bar station neat and clean and maintain organized sight lines.
Follow gaming and beverage regulations, monitor guest alcohol consumption, and respond accordingly.
Ensure drinks are entered into the POS system before serving.
Receive payments promptly and courteously and follow cash-control policies and procedures.
Request identification from guests when their legal age is in question.
Answer guest questions and direct concerns to appropriate management.
Assist in maintaining health, safety, and sanitation standards.
Complete assigned side work, setup, and closing duties.
Follow C.A.R.E. guidelines to support guests’ responsible consumption.
Set up portable bars according to BEO specifications and supervisor instructions.
Advise the Banquet Shift Supervisor about equipment and supply needs.
Keep storerooms clean, organized, and secured.
Assist with inventory as scheduled.
Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among employees.