Bartender - The Lakely

Coury Hospitality•Eau Claire, WI

About The Position

Bartenders at The Lakely provide attentive, hospitable service and create exceptional drinking and dining experiences. They prepare cocktails and beer for both the bar and dining room, apply extensive spirits and beverage knowledge, and balance competing priorities while communicating effectively. The role requires creating a friendly, welcoming environment and responding to guests with a cheerful, helpful attitude to enrich their experience. Bartenders greet and serve guests, take and enter beverage orders, prepare drinks according to standard recipes, provide recommendations and upsell when directed, and support wine service. They may also serve tables in the bar or dining room as assigned. The role includes handling payments, communicating allergy and dietary information, maintaining bar cleanliness and stock, and reporting equipment or maintenance issues. Additional duties may be assigned or revised by management according to business volume and current needs.

Requirements

Must be age 21 or above.
Outgoing personality, positive attitude, and strong communication skills.
Knowledge of wine and beverage brand selections, drink garnishes, and prices.
Comprehensive knowledge of wines by the glass and a growing knowledge of wines by the bottle.
Comprehensive knowledge of the inspiration, ingredients, and techniques used in house cocktails.
Complete understanding of standardized recipes for classic and contemporary cocktails.
Ability to confidently make food and beverage pairing recommendations.
Knowledge of pre-check register operation.
Basic math skills and ability to handle money.
Knowledge of computer operations and ordering procedures.
Basic sanitation knowledge.
Ability to stand for long periods, up to five hours.
Ability to reach, bend, stoop, and frequently lift up to 40 pounds.

Responsibilities

Greet guests promptly and seat them in a friendly manner within one minute of approaching the bar.
Present drink menus, make recommendations, and answer questions about beverages.
Take beverage orders from guests and servers, and record orders accurately and immediately in the POS system.
Prepare and serve alcoholic and non-alcoholic drinks according to the restaurant’s standard recipes.
Upsell drink specials and food items as directed by management.
Execute wine service when necessary.
Check in regularly with guests to ensure satisfaction with food and drinks.
Clearly communicate allergy and dietary restriction information on tickets.
Take tables in the bar or dining room as assigned by management.
Accept guest payments, process credit card charges, and make change when applicable.
Learn patrons’ names and personally recognize regular guests.
Provide gracious, professional, and efficient service, maintaining professional conduct within guests’ view.
Respond promptly and courteously to guest requests or problems.
Report equipment or bar maintenance problems to the Manager.
Arrange bottles and glasses attractively and functionally to support efficient drink preparation and beverage promotion.
Keep the bar stocked and assist with restocking bar inventory and supplies.
Maintain cleanliness throughout the bar, including counters, sinks, utensils, shelves, and storage areas.
Perform additional or revised tasks assigned by management based on business volume and current needs.