Bartender - The Lakely

Coury Hospitality•Eau Claire, WI

About The Position

Bartenders at The Lakely deliver exceptional drinking and dining experiences at the bar. They prepare cocktails and beer for both the bar and dining room while remaining attentive and hospitable to guests. The role requires prioritizing and multitasking, strong communication, extensive spirits knowledge, and an understanding of flavor balance in cocktails. Bartenders are expected to create a friendly, welcoming environment and respond cheerfully and helpfully to guests to enrich their experience.

Requirements

Must be 21 years of age or older.
Outgoing personality, positive attitude, and strong communication skills.
Knowledge of wine and beverage brand selections, drink garnishes, and prices.
Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.
Comprehensive knowledge of the inspiration, ingredients, and techniques used in house cocktails.
Complete understanding of standardized recipes for classic and contemporary cocktails.
Ability to confidently make food and beverage pairing recommendations.
Knowledge of pre-check register operation, basic mathematics, and handling money.
Knowledge of computer operations and ordering procedures.
Basic sanitation knowledge.
Ability to stand for extended periods, up to five hours.
Ability to reach, bend, stoop, and frequently lift up to 40 pounds.

Responsibilities

Greet guests promptly and seat them in a friendly manner within one minute of their approaching the bar.
Present drink menus, make recommendations, answer beverage questions, and take beverage orders from guests and servers.
Prepare and serve alcoholic and non-alcoholic drinks according to the Restaurant’s standard drink recipes.
Upsell drink specials and food items as directed by management.
Execute wine service when necessary.
Check in regularly with every guest to ensure satisfaction with food and drinks.
Clearly communicate allergy and dietary restriction information on tickets.
Take tables in the bar or dining room when assigned by management.
Record drink orders accurately and immediately in the Point of Sale (POS) system.
Accept guest payment, process credit card charges, and make change when applicable.
Learn patrons’ names and personally recognize regular guests.
Provide gracious, professional, and efficient service, maintaining professional conduct in guests’ view.
Respond promptly and courteously to guest requests or problems.
Report equipment or bar maintenance problems to the Manager.
Arrange bottles and glasses attractively and functionally to support efficient drink preparation and beverage promotion.
Keep the bar properly stocked and maintain cleanliness throughout the bar, including counters, sinks, utensils, shelves, and storage areas.
Assist with restocking and replenishing bar inventory and supplies.
Perform additional or revised tasks and responsibilities as assigned by the manager or as required by business volume and current needs.