FOH - Bartender (Full Time)

DES MOINES GOLF AND COUNTRY CLUB•West Des Moines, IA

About The Position

The Bartender provides exceptional beverage service to Members and their guests while creating a welcoming, polished, and enjoyable club experience. The role prepares and serves beverages accurately and efficiently, maintains a clean and organized bar, and anticipates Member needs with a friendly, attentive demeanor. Bartenders are expected to demonstrate professionalism, discretion, sound judgment, attention to detail, and a commitment to high service standards in a fast-paced hospitality environment.

Requirements

Previous bartending or hospitality experience.
Knowledge of beverage preparation, service techniques, and responsible alcohol service practices.
Strong customer service, interpersonal, and communication skills.
Ability to interact professionally with Members, guests, coworkers, and management.
Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment.
Reliability, attention to detail, and willingness to learn.
Ability to stay organized, move quickly, and adapt as business volume changes.
Team-first mindset and willingness to help wherever needed.
Neat, professional appearance and respectful interactions with Members, guests, and coworkers.
Ability to lift and carry trays, dishes, and supplies weighing up to 35 pounds.
Ability to stand and walk for extended periods and to reach, bend, lift, and carry beverage supplies, glassware, and other items, with or without reasonable accommodation.
Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.

Responsibilities

Greet Members and guests promptly and warmly, creating a positive first impression and welcoming atmosphere.
Prepare and serve alcoholic and nonalcoholic beverages according to established recipes, presentation standards, and service procedures.
Demonstrate knowledge of cocktails, beer, wine, spirits, beverage menus, and daily or seasonal offerings.
Provide attentive, personalized service, anticipate Member preferences, and respond to requests promptly and professionally.
Take and process beverage orders accurately, communicate with servers and other Food & Beverage team members, and coordinate service as needed.
Operate the point-of-sale system accurately, process Member charges, and follow end-of-shift closeout procedures.
Maintain a clean, organized, and properly stocked bar, including beverage stations, glassware, tools, equipment, and service areas.
Monitor inventory, replenish supplies, and communicate shortages, equipment concerns, and other operational needs to management.
Follow applicable alcohol service laws, responsible beverage service practices, food safety requirements, and Club policies.
Assist with club events, banquets, private functions, and other Food & Beverage operations as assigned.
Maintain a professional appearance and follow dress code, grooming, attendance, and punctuality expectations.
Protect Member privacy and maintain confidentiality regarding Member information and Club business.
Collaborate with management and colleagues to support smooth operations and a consistent, high-quality Member experience.
Perform other related duties as assigned.