H6130 TC ROUND BAR BARTENDER

Inn of the Mountain Gods Resort and Casino•Mescalero, NM

About The Position

The Bartender maintains, receives, and stores spirits, wine, beer, and other bar supplies. The role provides prompt, friendly, courteous, and professional service to guests and team members while following quality, sanitation, regulatory, departmental, and casino standards and procedures. The Bartender is responsible for bar financial controls, including point-of-sale entry and closing, beverage pouring and dispensing, cash and credit card handling, and the security of inventories and assets. Duties include knowing cocktail and drink terminology and preparations, completing shift opening and closing checklists, and cleaning bottles daily. The Bartender must obtain and maintain an Alcohol Servers License. The position requires meeting IMGR&C values and hospitality standards, communicating effectively, supporting the team, and addressing guest needs and concerns professionally. A high school diploma or GED, six months to one year of job-related experience and/or training, or an equivalent combination may qualify. The work takes place in a loud environment that may involve second-hand smoke, biohazardous fluids, hostile guest situations, and high stress. The role involves frequent standing and other physical activity, use of handheld communication devices, and occasional lifting or moving of up to 50 pounds.

Requirements

  • High school diploma or GED, six months to one year of job-related experience and/or training, or an equivalent combination of education and experience.
  • Obtain and maintain an Alcohol Servers License.
  • Ability to meet the physical demands of the position, including standing for several hours and occasionally lifting or moving up to 50 pounds.
  • Ability to use handheld communication devices.

Responsibilities

  • Maintain, receive, and store spirits, wine, beer, and other bar supplies.
  • Provide prompt, friendly, courteous, and professional service to guests and team members.
  • Follow quality and sanitation standards and all applicable company, regulatory, departmental, and casino policies and procedures.
  • Follow bar financial controls, including POS data entry and closing, beverage pouring and dispensing policies, cash and credit card handling, and inventory and asset security.
  • Apply knowledge of cocktail and drink terminology and preparations.
  • Complete shift opening and closing checklist duties and wipe bottles clean daily.
  • Obtain and maintain an Alcohol Servers License.
  • Provide guests with directions and venue information, and respond promptly and professionally to comments and complaints.
  • Communicate information needed by coworkers and the next shift; report guest feedback and issues with resort grounds or equipment to a supervisor or manager.
  • Support team and resort success, assist other team members and departments, and contribute ideas to improve service and performance.
  • Meet attendance, appearance, hospitality, professionalism, and behavioral standards.
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