Bartender, Tipped - Musical Instrument Museum

Guest Services•Phoenix, AZ

About The Position

The Concert and Event Bartender serves beverages to guests in a courteous, efficient manner and provides service that meets the Company’s standards. The role includes mixing alcoholic drinks for guests who are at least 21 years old, following applicable laws, and handling billing correctly. Bartenders anticipate and respond to guest needs, prepare and serve food and drink orders, maintain bar supplies and equipment, process payments, verify identification for alcohol orders, and keep the bar and liquor room clean, organized, and safe. The position requires physical attendance in the unit and the ability to work in a fast-paced environment.

Requirements

Must be at least 21 years of age, as required by law.
Partial high school education; a High School Diploma or G.E.D. is preferred.
Mathematical skills.
Excellent sanitation habits and professional appearance.
Ability to communicate with and attend to guests while maintaining a high standard of service.
Ability to pass cash handling and TIPS training.
Problem sensitivity and ability to recognize issues and communicate them to management.
Ability to read and write work-related documents in English and communicate clearly in English with customers and coworkers.
Ability to stand for the entire workday and be physically present in the unit.
Ability to move frequently around the unit, bend, lift, carry, reach or extend arms above shoulder height, and work in a constantly changing environment.
Ability to lift, carry, and push up to 10 lbs. regularly, 10–15 lbs. frequently, and up to 25 lbs. occasionally.
Ability to withstand temperature extremes in freezer, refrigerator walk-in, and grill areas.

Nice To Haves

High School Diploma or G.E.D.

Responsibilities

Anticipate customers’ needs and respond appropriately with a sense of urgency.
Fill drink and food orders taken directly from patrons at the bar or through servers.
Pour, mix, and serve drinks according to standard recipes.
Maintain liquor, garnishes, glassware, and other bar supplies or inventory.
Take payment from customers and follow correct billing procedures.
Check identification of customers who order alcoholic beverages.
Clean bar equipment, tools, and supplies, and ensure equipment is in good working order.
Maintain organization and cleanliness of the liquor room.
Remain aware of safety issues and report them immediately to a manager.
Provide guests with excellent service in accordance with Company standards.