Outlet Lounge 2 Bartender 1

HEI Hotels & Resorts•Mars, PA

About The Position

Serve guests in a hospitable manner to ensure a positive guest experience. Maintain the bar setup and stock, prepare and present drinks according to standard recipes, comply with requirements for serving alcoholic beverages, process guest orders and payments, and secure beverage equipment and cash.

Requirements

  • Communicate well with guests.
  • Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills to operate a cash register, make change, total guest checks, count the bank, prepare cash drops, total other charges, and understand portion sizes.
  • Manual dexterity to prepare garnishes and handle glassware, bottles, ice, drinks, and overhead stock, with or without reasonable accommodation.
  • Ability to remember, recite, and promote menu items, with or without reasonable accommodation.
  • Ability to operate a keyboard and point-of-sale procedures to pre-check orders and close checks, with or without reasonable accommodation.
  • Ability to stand and work in confined spaces for extended periods, with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills and ability to adapt communication to different audiences.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Maintain the bar’s daily setup and requisition and stock beer, wine, spirits, paper products, straws, stirrers, condiments, and produce according to projected needs.
  • Maintain stock and prepare and store fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
  • Greet guests courteously and promote and document drink orders; mix, garnish, and present drinks using standard recipes and prudent portion control.
  • Comply with State, Federal, and Corporate requirements for serving alcoholic beverages.
  • Enter orders into the point-of-sale register and create a check for each guest, including guests served by other beverage servers, to track all beverages served.
  • Receive guest payments, make change, verify charges, record charges, and ensure vouchers are properly completed to balance funds.
  • Lock and store beverage, food, and other equipment; deposit cash drops and secure the bank.
  • Follow attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance through Anthem Blue Cross Blue Shield
  • Dental insurance through Anthem Blue Cross Blue Shield
  • Vision insurance through EyeMed
  • Vacation, sick, and holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Discounts through YouDecide and the Hotel Room Discount program
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