Outlet Bartender

HEI Hotels & Resorts•Austin, TX

About The Position

Serve guests in a hospitable manner to ensure a positive guest experience. The Outlet Bartender maintains the bar setup and inventory, prepares and serves beverages according to standard recipes and portion controls, follows applicable alcohol-service requirements, and processes guest orders and payments. The role also includes securing beverage and food equipment, cash drops, and the bank; maintaining regular attendance; and performing other job-related duties as assigned.

Requirements

  • Must communicate well with guests.
  • Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills to operate a cash register, make change, total guest checks, count the bank, prepare cash drops, total charges, and understand portion sizes.
  • Manual dexterity to use a knife, handle glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock, with or without reasonable accommodation.
  • Ability to remember, recite, and promote menu items, with or without reasonable accommodation.
  • Ability to operate a keyboard and use point-of-sale procedures to pre-check orders and close checks, with or without reasonable accommodation.
  • Ability to stand and work in confined spaces for long periods, with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills, with the ability to adapt communication style to different audiences.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Maintain proper daily bar setup and requisition and stock beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on daily function projections.
  • Maintain stock, cut and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
  • Greet guests courteously, promote and document drink orders, and mix, garnish, and present drinks using standard recipes and prudent portion control.
  • Comply with State, Federal, and Corporate requirements for serving alcoholic beverages.
  • Enter orders into the point-of-sale register and create a check for each guest, including guests served by other beverage servers, to account for beverages served.
  • Receive guest cash, make change, verify and record charges, ensure vouchers are properly executed, and balance money.
  • Lock and store beverage, food, and other equipment; deposit cash drops; and secure the bank.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Flexible paid time off plan available after 90 days.
  • Choice of four healthcare plans, available the first of the month after starting.
  • Medical insurance through Anthem Blue Cross Blue Shield.
  • Dental insurance through Anthem Blue Cross Blue Shield.
  • Vision insurance through EyeMed.
  • Vacation, sick, and holiday time-off programs.
  • Pet insurance through the ASPCA.
  • Supplemental, spousal, and child life insurance.
  • Short- and long-term disability plans.
  • 401(k) savings plan with employer matching; the company description specifies a 4% employer match when the employee contributes 5%, with no vesting period.
  • Discounts through the YouDecide and Hotel Room Discount programs.
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