Outlet Processor

MERS Goodwill•Kansas City, KS

12d

About The Position

MERS/Missouri Goodwill Industries is seeking an energetic, self-motivated, and professional Outlet Processor for its Outlet - Bannister team. The role supports the organization’s mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. This is an hourly, full-time position paying $15.50 per hour, with bonus potential of up to $250 per month and 0% required travel. The Outlet Processor handles donated goods carefully, sorts and inspects items, removes potentially harmful items and selects high-quality items for online sales. The role also supports store cleanliness and operations, safely moves bins, provides customer service, and follows agency and retail procedures, policies, and safety requirements.

Requirements

Communicate effectively with co-workers, customers, and management.
Be organized and able to interact with a diverse work population.
Have basic math skills, including addition, subtraction, multiplication, and division.
No degree is required.
Complete various background and records checks upon employment.

Nice To Haves

High School Diploma or GED is preferred.

Responsibilities

Handle donations with care and respect.
Tip donations into bins and sort goods into categories.
Inspect donated goods and remove potentially harmful items for safety and high-quality items for online sales.
Maintain high quality and high quantity standards while working quickly and steadily.
Transport bins efficiently and safely to and from the sales floor.
Straighten, rotate, and maintain the cleanliness of the store, including the sales floor, warehouse, and donation dock, in accordance with Goodwill Retail Procedures.
Provide positive customer service to in-person customers, donors, and callers, including greetings, assistance, and thanks.
Establish and maintain positive, professional relationships with team members and leadership, and work cross-functionally with other teams to improve communication.
Read and follow operational procedures and agency employee handbook policies.
Maintain a professional appearance and adhere to MERS/Goodwill’s dress code.
Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft.
Report incidents of theft or unauthorized possession of agency assets.
Adhere to MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
Perform other duties as assigned.

Benefits

Medical benefits for individuals and families for full-time employees working 30 or more hours per week.
Dental and vision benefits for individuals and families, beginning on the first of the month after hire, for employees working 20 or more hours per week.
Voluntary Life and AD&D Insurance beginning on the first of the month after hire for employees working 20 or more hours per week.
403(B) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
401(A) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
PTO accrual of up to 15 days based on hours worked.
Employee store discount.
Paid holidays.
Flexible schedules.
Career growth opportunities.
Bonus potential of up to $250 per month.