Outlet Processor

MERS Goodwill•St. Louis, MO

About The Position

MERS/Missouri Goodwill Industries is seeking an energetic, self-motivated, and professional Outlet Processor for its Market Outlet Center team. The role supports the organization's mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The Outlet Processor handles and sorts donations, inspects items for safety and quality, transports bins, and helps maintain a clean and orderly store, warehouse, and donation dock. The role also provides positive customer service, works collaboratively with colleagues and leadership, follows operational procedures and policies, maintains a professional appearance, and safeguards agency assets.

Requirements

No degree is required; a High School Diploma or GED is preferred.
Ability to communicate effectively with co-workers, customers, and management.
Organized and capable of interacting with a diverse work population.
Basic math skills, including addition, subtraction, multiplication, and division.

Nice To Haves

High School Diploma or GED.

Responsibilities

Handle all donations with care and respect.
Tip donations into bins and sort goods into categories.
Inspect donated goods and remove potentially harmful items and high-quality items for online sales.
Maintain high quality and high quantity standards while working quickly and steadily.
Transport bins safely and efficiently to and from the sales floor.
Straighten, rotate, and maintain the cleanliness of the store, including the sales floor, warehouse, and donation dock, in accordance with Goodwill Retail Procedures.
Provide positive customer service to in-person customers and donors and to people calling by phone, including greetings, assistance, and thanks.
Establish and maintain positive, professional relationships with team members and leadership, and work across teams to improve communication.
Read and follow operational procedures and agency employee handbook policies.
Maintain a professional appearance and comply with MERS/Goodwill's dress code.
Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft.
Report incidents of theft or unauthorized possession of agency assets.
Adhere to MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
Perform other duties as assigned.

Benefits

Individual and family medical benefits for full-time employees working 30 or more hours per week.
Individual and family dental and vision benefits beginning the first of the month following hire for employees working 20 or more hours per week.
Voluntary Life and AD&D Insurance beginning the first of the month following hire for employees working 20 or more hours per week.
403(B) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
401(A) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
PTO accrual of up to 15 days based on hours worked.
Employee store discount.
Paid holidays.
Flexible schedules.
Career growth opportunities.