Outlet Associate - Federal Outlet

Goodwill • Denver, CO

11h

About The Position

The Outlet Associate is often the first point of contact for customers and provides welcoming, timely, and professional customer service. The role includes assisting customers with questions and purchases, operating a computer-based point-of-sale system, maintaining an accurate cash drawer, and keeping the sales floor stocked, organized, and clean. Associates help maintain a safe environment by ensuring customers follow outlet rules, complete work according to department and organizational procedures, and cross-train or provide backup in other areas as needed. The position may require a varied schedule that includes evenings, weekends, and holidays, with occasional overtime.

Requirements

• High school diploma or equivalent is preferred.
• One year of retail sales or cash-handling experience is preferred.
• Ability to follow established outlet rules and policies.
• Accuracy with numbers and general calculations, including understanding the value of U.S. coins and currency and using basic addition, subtraction, and multiplication.
• Ability to operate a computer-based cash register and credit-card machine.
• Ability to lift up to 45 pounds unassisted and up to 75 pounds with assistance from a dolly or pallet jack, as required.
• Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
• Effective communication skills with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

• Availability to work evenings and weekends is preferred.
• High school diploma or equivalent.
• One year of retail sales or cash-handling experience.

Responsibilities

• Provide excellent customer service in accordance with company values.
• Greet customers and assist with questions, concerns, and purchases.
• Help provide a safe environment for customers and employees by ensuring outlet rules are followed.
• Process cashier transactions accurately using a computer-based point-of-sale system and maintain a balanced cash drawer with minimal errors.
• Keep the sales floor stocked and organized by filling merchandise bins and placing them in the sales area according to rotation schedules.
• Perform quality control and manage time to maximize production volume.
• Maintain a clean and organized work area.
• Complete duties in accordance with department and organizational policies and procedures to minimize downtime.
• Cross-train in other departments or areas and provide backup as required.
• Perform other duties as assigned.

Benefits

• DailyPay access to earned pay on the employee’s chosen schedule; voluntary benefit.
• Eligible full-time Retail/Sales and Operations employees may receive medical, dental, and vision insurance; short-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; long-term disability; and voluntary supplemental benefits.
• Eligible positions receive paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; employees must be at least 18 to participate.
• Employer is eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED