Bartender Short North Soul Bar PT

Highgate Hotels•Columbus, OH
•Onsite

About The Position

The Bartender is responsible for setting up and maintaining the bar, preparing and serving beverages and cocktails to hotel standards, and providing friendly, courteous, and efficient service to guests. The role requires following state liquor laws and hotel safety procedures, responding to guest concerns, maintaining a clean service area, and supporting overall guest satisfaction. The position is at Le Meridien Columbus, The Joseph.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to communicate effectively both verbally and in writing with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to handle problems, understand and apply complex information from various sources, maintain confidentiality, and show initiative.
  • Ability to stand for the entire shift.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to work flexible and sometimes long hours.
  • Ability to maintain regular attendance as required by scheduling and hotel needs.

Nice To Haves

  • Experience in a hotel or related field.

Responsibilities

  • Maintain a warm, friendly, attentive, helpful, and courteous demeanor toward guests, managers, and fellow employees.
  • Set up the bar according to hotel standards and ensure guests are served promptly and efficiently.
  • Prepare beverages and cocktails according to hotel mixing and presentation standards.
  • Serve guests’ beverage requirements in a friendly, courteous, and professional manner.
  • Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
  • Follow state liquor laws and prescribed procedures for serving liquor responsibly, including avoiding problems with intoxicated guests.
  • Know hotel services and facilities, and abide by hotel policies and safety rules.
  • Respond to guests’ problems, complaints, and accidents.
  • Know the locations of fire exits and fire extinguishers and how to operate fire extinguishers.
  • Keep the bar and service areas clean and tidy during service.
  • Ensure overall guest satisfaction.
  • Attend required hotel meetings and training.
  • Maintain regular attendance, appropriate personal appearance and grooming, and wear the proper uniform and nametag.
  • Comply with Highgate Hotel standards and regulations to support safe and efficient hotel operations.
  • Maximize productivity, identify problem areas, and assist in implementing solutions.
  • Handle problems by anticipating, preventing, identifying, and solving them as needed.
  • Understand and apply information and data from various sources to meet objectives.
  • Cross-train in other hotel-related areas and maintain the confidentiality of information.
  • Show initiative by anticipating guest or operational needs.
  • Perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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