Bartender

HM Alpha Hotels & Resorts•New Orleans, LA

13d

About The Position

The Bartender shapes the guest experience through excellent service, product knowledge, and engaging hospitality. The role involves crafting beverages, managing bar operations, and creating a welcoming atmosphere that supports guest satisfaction, food and beverage revenue, and brand reputation. Bartenders may work independently or support a team, and their presence influences the energy and pace of service across the outlet. A lead Bartender may oversee assigned associates, delegate work, and ensure responsibilities are completed in the Supervisor's absence. Successful completion of a background check is required prior to employment.

Requirements

High school diploma or equivalent required.
TIPS certification or equivalent required.
Must meet all state and local age requirements for serving alcohol.
Strong mixology skills and knowledge of a wide range of beverages.
Excellent communication and interpersonal skills.
Ability to multitask and stay composed in a fast-paced, high-volume setting.
Commitment to cleanliness, safety, and responsible alcohol service.
Positive, guest-focused attitude and a proactive approach to hospitality.
Team player with the ability to lead when required.
Attention to detail in presentation and inventory management.
Capable of working independently or as part of a larger service team.
Successful completion of a background check prior to employment.

Nice To Haves

Previous bartending experience in a hotel, bar, or restaurant environment preferred.
Experience with cash handling, POS systems, and bar setup/teardown.
Familiarity with food pairing and cross-selling techniques.

Responsibilities

Prepare cocktails and mixed drinks according to recipes and guest requests.
Serve wine, draft and bottled beer, non-alcoholic beverages, and food in a timely and professional manner.
Process guest payments and accurately collect and reconcile cash and other forms of payment.
Order, requisition, stock, and replenish liquor, beverages, mixers, glassware, garnishes, and guest supplies.
Maintain an organized and visually appealing bar by arranging bottled goods, glassware, and displays.
Clean and sanitize glassware, bar surfaces, and equipment to maintain health and safety standards.
Prepare garnishes and bar accompaniments, including slicing fruit and assembling items such as pickles, cheeses, and cold meats.
Greet guests promptly with a friendly, welcoming demeanor and provide attentive service throughout their experience.
When serving in a lead role, oversee assigned associates, delegate work, and ensure responsibilities are completed in the Supervisor's absence.
Perform other duties as assigned.