Bartender / Server PT

EAST COAST GOLF MANAGEMENT INC•Murrells Inlet, SC
•Onsite

About The Position

East Coast Golf Management, Inc. is hiring a Bartender / Server at its International Club location in Murrells Inlet, South Carolina. The Server provides courteous, efficient service that meets or exceeds guests’ dining expectations. The Bartender mixes and serves drinks and provides exceptional food and beverage service in accordance with applicable federal, state, and local standards and company policies and procedures. The role supports a pleasant dining experience for snack bar patrons by greeting guests, learning and communicating menu offerings, taking and entering orders, preparing food as needed, delivering orders, monitoring guest needs, collecting payment, and following cash and tip-accountability procedures. It also includes maintaining a clean and safe work area, completing opening and closing tasks, setting up and breaking down stations, maintaining inventory and product rotation, and working collaboratively with colleagues and managers. Employees must follow sanitation and safety practices, verify identification when required, and take appropriate steps to address excessive alcohol consumption. The position requires flexibility to meet business demands, participation in training and meetings, receptiveness to coaching, and assistance with training new employees. The work takes place in a demanding environment with frequent interruptions; employees stand for extended periods and may work late evenings, weekends, and holidays. The company describes itself as an Employee Stock Ownership Plan (ESOP) company and states that it promotes employee development and advancement from within. Benefits mentioned include access to a travel club after the first few months, an employee meal during shifts, discounts on food and beverage and golf shop merchandise, complimentary golf booking subject to conditions, and— for part-time employees—access to Teledoc and an Employee Assistance Program, plus potential eligibility for a 401(k) plan.

Requirements

  • High school education or equivalent experience; a high school diploma or GED is also specified.
  • One year of bartending or related experience in a full-service restaurant.
  • One year of food and beverage experience.
  • Knowledge of proper dining service procedures.
  • Ability to calculate figures and make change.
  • Ability to communicate verbally with customers and associates and write business correspondence as required.
  • Ability to operate a computerized point-of-sale register system.
  • Ability to meet the minimum age requirement for preparing and serving alcoholic beverages.
  • Required local and state licenses.
  • TIPS and ServSafe certifications, or willingness to obtain them after hire.
  • Ability to follow established sanitary practices for handwashing and handling service ware.
  • Ability to maintain appearance, attire, and hygiene standards.
  • Ability to work at a sustained pace, pay attention to detail, and perform tasks accurately and thoroughly.

Responsibilities

  • Provide courteous and efficient service that meets or exceeds guests’ dining expectations.
  • Greet guests promptly and courteously, welcome returning guests by name when possible, and provide a sincere farewell.
  • Learn menu offerings, specials, ingredients, preparation methods, and presentation, and communicate them to guests.
  • Prepare food orders as needed, including sandwiches and hot dogs.
  • Use suggestive selling techniques when taking orders.
  • Record orders, enter them into the computerized point-of-sale system, and safely deliver food and beverages.
  • Monitor guests’ needs during meals and balance service between bar-top guests and the service well.
  • Mix and serve drinks and fill orders accurately.
  • Verify guests’ legal eligibility to purchase and consume alcohol, check government-issued identification when required, and take steps to prevent overconsumption or arrange transportation for intoxicated patrons.
  • Collect payments, handle cash properly, follow guest-check accountability procedures, declare tips, and accurately record sales.
  • Complete daily cleaning, opening, closing, station setup, and breakdown duties as assigned.
  • Follow health department rules and regulations, sanitation guidelines, and safety procedures.
  • Maintain appropriate stock levels, inventory, and orders for perishables and spirits; store and rotate products properly.
  • Handle equipment, appliances, small wares, supplies, and tools appropriately.
  • Communicate effectively with coworkers and managers and contribute to a positive team environment.
  • Participate in restaurant meetings and training, apply learned skills, receive feedback and coaching, and assist in training new employees.
  • Adhere to company, division, and location policies and procedures.
  • Perform other duties and responsibilities as requested by management.
  • Provide a personal cash bank; the suggested amount is $100–$150 in change and small bills.

Benefits

  • Employee travel club access after the first few months, including discounted stays at company and partner hotels and resorts and discounts on travel-related expenses such as airfare and car rental.
  • Complimentary employee meal during shifts, subject to restrictions.
  • 20% discount on food and beverage, excluding alcohol, tobacco, and food specials.
  • Golf shop merchandise at cost plus 10%, excluding sale items.
  • Complimentary golf booking after 2 p.m. the day before the requested tee time, subject to Head Golf Professional approval and up to three complimentary guests.
  • Part-time employees have access to Teledoc and an Employee Assistance Program.
  • Part-time employees may be eligible to enter the company’s 401(k) plan.
  • Employee Stock Ownership Plan (ESOP).
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