Banquet Server/Bartender (PT)

Spooky Nook Sports•Manheim, PA

About The Position

The Banquet Server/Bartender provides food and beverage service to guests at events ranging from weddings and corporate events to celebrations, sporting functions, and other gatherings. Service duties may include table service, buffet service, passing appetizers, and bar service, including serving cocktails, wine, and bottled beverages. The role also involves event setup, breakdown, and general cleaning. Candidates should have a friendly demeanor, work well as part of a team, and be comfortable standing for several hours at a time. This position works primarily in banquet, event, and kitchen environments at a high-energy sports and event complex with heavy foot traffic and frequent large crowds. Temperatures may fluctuate, and noise levels are typically moderate to loud. The hourly rate is $15.

Requirements

  • Must be at least 18 years of age.
  • Dependable transportation to and from work.
  • Fluent knowledge of English, including the ability to read and interpret written information and to speak and understand verbal communication.
  • Ability to fulfill the physical requirements of the position, with reasonable accommodations as necessary.
  • Availability to work a flexible schedule that may include evenings, weekends, and holidays as needed.
  • Authorized to work in the United States.
  • Highly dependable, with a history of consistent attendance and punctuality.
  • Ability to lift, push, pull, lower, and/or move up to 10 lbs. regularly and up to 50 lbs. occasionally.
  • Able to perform physical activities including moving around the work area, standing, sitting, bending, reaching, lifting, pushing, pulling, talking, hearing, smelling, and frequently stooping, kneeling, or crouching.
  • Visual acuity sufficient to determine the accuracy, neatness, and thoroughness of assigned work.

Nice To Haves

  • RAMP Training certification.
  • Bartending or serving experience.
  • Experience serving covered and uncovered food trays.
  • Friendly demeanor, teamwork, initiative, integrity, and a positive, guest-focused approach.

Responsibilities

  • Set up banquet event and bar equipment according to event details in the Banquet Event Order.
  • Anticipate guest needs and exceed service expectations.
  • Answer guest questions, take orders, communicate special instructions to the kitchen and bar, and serve food and beverages in a positive and accommodating manner.
  • Maintain professional appearance standards during events.
  • Greet guests at food stations and bars.
  • Understand and communicate product and service information to guests.
  • Complete timely setup and execution of banquet events.
  • Identify guest dietary needs and coordinate their fulfillment with back-of-house staff.
  • Ensure alcoholic beverages are served and consumed responsibly according to Pennsylvania Liquor Laws and banquet beverage controls.
  • Collect payments from guests for specific events using the company Point of Sale register system.
  • Clear tables during and after meal service, including empty beverage containers and glasses.
  • Clean service spaces, including tabletops, floors, and other exposed surfaces, as needed.
  • Carry bus trays to the kitchen for washing.
  • Maintain station cleanliness to meet food safety and sanitation standards.
  • Assist with side work, including cleaning, stocking, and folding silverware.
  • Perform other duties as assigned.

Benefits

  • Free individual membership to the 80,000+ sq. ft. fitness center, including group fitness classes.
  • Family membership upgrade available at 50% off the total price.
  • 1.5x hourly pay for holiday hours worked.
  • 35% discount on food and beverage purchases, including Forklift and Palate.
  • 35% discount on Nook apparel.
  • Free child watch in three-hour increments.
  • Discounts on birthday parties, personal training, event space rental, and more.
  • Discounts at participating local restaurants and businesses.
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