Banquet Server/Bartender (PT)

Spooky Nook Sports Inc•Manheim, PA

About The Position

The Banquet Server/Bartender provides food and beverage service to guests at events ranging from weddings and corporate events to holiday parties, celebrations, religious events, and sporting functions. Duties may include direct table service, buffet service, passing appetizers, and bar service, as well as event breakdown and general cleaning. The role includes serving cocktails, wine, and bottled beverages during banquet events. Candidates should have a friendly demeanor, work well on a team, and be comfortable standing for several hours at a time. The position works primarily in banquet, event, and kitchen environments at a busy sports and event complex, with heavy foot traffic, frequent large crowds, fluctuating temperatures, and moderate to loud noise. Physical duties include moving around the work area, standing, sitting, bending, reaching, lifting, pushing, pulling, talking, hearing, smelling, and frequently stooping, kneeling, or crouching. The role requires regularly moving up to 10 pounds and occasionally moving up to 50 pounds. This is a part-time position. Benefits include a free individual fitness-center membership with group fitness classes, a discounted family membership upgrade, 1.5 times the hourly pay rate for holiday hours worked, discounts on food and beverage and apparel, free child watch in three-hour increments, and discounts on birthday parties, personal training, event-space rental, and participating local businesses.

Requirements

  • Must be at least 18 years old.
  • Must have dependable transportation to and from work.
  • Must be fluent in English, including the ability to read and interpret written information and speak and understand verbal communication.
  • Must be able to fulfill the physical requirements of the position, with reasonable accommodations as necessary.
  • Must be available to work a flexible schedule that may include evenings, weekends, and holidays as needed.
  • Must be authorized to work in the United States.
  • Must be highly dependable, with a history of consistent attendance and punctuality.
  • Should demonstrate integrity, initiative, teamwork, and a positive, kind approach to guest service.

Nice To Haves

  • RAMP Training certification.
  • Bartending or serving experience.
  • Experience serving covered and uncovered food trays.

Responsibilities

  • Set up banquet event and bar equipment according to the Banquet Event Order.
  • Anticipate guests’ needs and exceed service expectations.
  • Answer guests’ questions, take orders, convey special instructions to the kitchen and bar, and serve food and beverages in a positive and accommodating manner.
  • Maintain professional appearance standards for events.
  • Greet guests at food stations and bars.
  • Understand and communicate product and service information to guests when asked.
  • Complete timely setup and execution of banquet events.
  • Identify guests’ dietary needs and coordinate their delivery with the back of house.
  • Serve and ensure responsible consumption of alcoholic beverages in accordance with Pennsylvania Liquor Laws and banquet beverage controls.
  • Collect payment for specific event bar services using the company’s point-of-sale register system.
  • Clear empty beverage containers and glasses from tables during and after meal service.
  • Clean service spaces, including tabletops, floors, and other exposed surfaces, when necessary.
  • Carry bus trays to the kitchen for washing.
  • Maintain station cleanliness to meet food safety and sanitation standards.
  • Assist with side work, including cleaning, stocking, and folding silverware.
  • Perform other duties as assigned.

Benefits

  • Free individual membership to the 80,000+ sq. ft. fitness center, including group fitness classes.
  • Family membership upgrade available at 50% off the total price.
  • 1.5 times the hourly rate of pay for holiday hours worked.
  • 35% discount on food and beverage purchases, including Forklift and Palate.
  • 35% discount on Nook apparel.
  • Free child watch in three-hour increments.
  • Discounts on birthday parties, personal training, event-space rental, and more.
  • Discounts at participating local restaurants and businesses.
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