Banquet Bartender

The Edgewater Hotel•Madison, WI

2d•$0 - $16

About The Position

The Banquet Bartender prepares and serves beverages to guests in a friendly, courteous, and timely manner to support guest satisfaction at Edgewater events. The role follows Edgewater’s standards of excellence and is responsible for bar setup, beverage and garnish preparation, service, accurate order entry, sanitation, inventory handling, and compliance with applicable alcohol regulations. The position operates in a full-service professional restaurant environment and includes work in kitchen areas when receiving food orders and returning dishware. Evening and weekend work is required.

Requirements

Prior bartending experience, preferably in a high-volume banquet or hotel environment.
Excellent verbal and written communication skills.
Strong attention to detail and ability to handle multiple tasks at once.
Ability to communicate effectively with guests, co-workers, and management.
Strong customer service skills and ability to resolve customer issues or complaints.
Must be at least 21 years old.
Ability to work a flexible schedule, including nights, weekends, and public holidays.
Ability to perform multiple tasks and prioritize efficiently.
Excellent working knowledge of liquors, beers, and wine.
Ability to obtain any government-required license or certificate.
Ability to lift, push, and pull a minimum of 50 pounds.
Ability to use moderately complex computer software.

Responsibilities

Arrive at the scheduled start time in appropriate uniform and ready to work.
Report to the Banquet Captain before starting and ending shifts.
Read and understand Banquet Event Orders, including event start times and beverage requirements.
Set up each event bar and requisition and stock beverages, paper products, straws, stirrers, condiments, and produce based on the daily functions sheet.
Maintain stock and prepare and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
Polish glassware and maintain sanitation in and around the bar area.
Greet guests courteously, promote and document drink orders, and mix, garnish, and present drinks using standard recipes and prudent portion control.
Enter orders into the point-of-sale system and create checks for guests and personnel guests, including those served by other beverage servers, to maintain beverage accountability.
Communicate challenges, guest complaints, and requests promptly to the Banquet Captain.
Check guest identification and serve alcohol only to guests of legal drinking age.
After each function, remove inventory and beverage equipment and return them to proper storage.
Retrieve and store bar glassware in its proper location.
Follow State, Federal, and Corporate liquor regulations concerning service to minors and intoxicated guests.
Perform other related duties as assigned by the Banquet Captain, supervisor, or manager.