Bartender/Mixologist

Chihuly Garden & Glass•Seattle, WA

About The Position

Provide exceptional food and beverage service that exceeds Guests’ expectations and creates memorable experiences through refined guest service. The Bartender/Mixologist is expected to understand and consistently meet service standards, demonstrate complete knowledge of the food, beverage, and services offered by Chihuly Garden and Glass, and maintain a positive, courteous, and professional demeanor. This hourly position may be full-time or part-time and pays $21.30 per hour plus tips.

Requirements

At least three years of bartending experience in a high-volume, full-service environment.
Extensive food and beverage knowledge, including wine and food pairing and suggestive selling techniques.
Pass food and beverage questionnaires with at least 90% accuracy.
Excellent grooming and communication skills, with the ability to organize and prioritize multiple tasks.
Valid Washington State Class 12 or Class 13 Alcohol Service Permit.
Valid Washington State Food Handler’s Permit.
Ability to work well in a team-based environment and maintain a professional demeanor.
Ability to walk, stand, reach, and lift 30 to 50 pounds throughout the shift; must be able to lift 35 to 50 pounds over one shoulder using a large oval tray.
Typical shift is approximately 6 to 8 hours.

Responsibilities

Follow Steps of Service and Timing Guidelines, maintain proper mixologist etiquette, and approach Guests with a positive, courteous attitude.
Maintain complete knowledge of food and beverage offerings, including the venue’s service standards for Engaging, Merchandising, Excellence & Proficiency, and Teamwork.
Complete opening setup under management direction, including section and room detailing.
Set up and operate mobile bars, stocking bar supplies, glassware, and tools.
Prepare garnishes, syrups, tinctures, and batches for upcoming and future shifts; label and date prepared items.
Organize, clean, and maintain mobile bar storage and back-of-house areas where bar or beverage supplies and products are stored.
Ensure guest-facing areas are ready for service and food and beverages are served at the proper temperature and with correct presentation.
Monitor Guest satisfaction throughout the experience and provide service recovery in interactions with Guests and coworkers.
Maintain side work and a clean work area throughout the shift; water, clear, and reset the personal section, and assist other team members when able.
Deliver food and beverages to the personal section and help deliver to team members’ sections when possible.
Complete assigned closing duties and check out with a manager before clocking out to confirm daily duties are complete.
Follow attendance, punctuality, time-clock, sign-in/out, uniform, grooming, company policy, and fire, safety, and life-procedure requirements.
Promote a positive and professional attitude with internal and external Guests and perform other duties deemed necessary by management.

Benefits

Medical, dental, vision, life, and long-term disability coverage.
401(k) plan with a $0.50 match for each dollar contributed, up to 6%.
Deferred retirement contribution after one year of service, at the discretion of the Shareholders; historically, 2% of annual salary is contributed directly to the 401(k).
$50 per month toward an ORCA card or parking.
Seven paid holidays per year.
Paid sick leave accrued at one hour for every 30 hours worked, up to 72 hours each year.
Vacation pay, with three weeks of accrual after one year of service.
Tuition reimbursement of 50%, up to $2,500 per year, subject to conditions.
Up to four weeks of new-child family leave.
35% discount on many purchases at Retail and F&B Experiences, excluding alcohol and admission tickets.
Four friends-and-family admission tickets per year.
Charitable contributions and matching gifts up to $500 per year.