Bartender & Guest Services Support Staff
About The Position
Blachford Lodge by Arctic Kingdom is a premier remote wilderness lodge located in the Northwest Territories, offering immersive northern hospitality experiences in one of the most extraordinary landscapes in Canada. Accessible only by air, the lodge delivers exceptional guest experiences through adventure, comfort, personalized service, and authentic northern hospitality. Working at Blachford Lodge is an opportunity to be part of a collaborative, energetic, and adaptable team in a truly unique off-grid environment. Flights, accommodations, and meals are provided while working on site. We are seeking Bartender & Guest Services Support Staff to join our seasonal lodge operations team. This role is ideal for someone who enjoys hospitality, guest engagement, bartending, and creating memorable guest experiences in a remote luxury lodge setting. This is a dynamic and hands-on role that combines bartending, dining room service, guest programming support, aurora experiences, and front-of-house operations. Successful candidates will be adaptable, guest-focused, team-oriented, and comfortable working in a fast-paced remote environment where no two days are the same.
Requirements
- Previous bartending, serving, hospitality, or guest service experience required
- Strong interpersonal and communication skills
- Professional, positive, and guest-focused attitude
- Strong attention to detail and ability to multitask
- Ability to adapt quickly in a dynamic remote environment
- Ability to work collaboratively within a small team
- Valid alcohol service certification or willingness to obtain certification prior to employment
Nice To Haves
- Experience using POS systems, including Square, considered an asset
- Remote lodge, tourism, or camp experience considered an asset
Responsibilities
- Prepare and serve alcoholic and non-alcoholic beverages
- Manage guest tabs and process transactions using the Square POS system
- Maintain bar cleanliness, organization, and inventory
- Support responsible alcohol service standards
- Maintain knowledge of cocktails, wine, beer, and specialty beverages
- Provide breakfast, lunch, and dinner table service
- Set, clear, and reset dining tables
- Deliver attentive and professional guest experiences
- Communicate dietary restrictions and guest requests with the kitchen team
- Support lounge upkeep and front-of-house presentation standards
- Assist with guest activities, workshops, crafts, cultural experiences, and evening programming in collaboration with guides and lodge staff
- Support aurora viewing experiences and evening guest engagement
- Assist guests with photography support and outdoor fire preparation during aurora programming
- Assist with guest luggage and operational setup tasks
- Support general lodge cleanliness and organization
- Assist with activity setup and operational readiness
- Contribute positively to overall team operations in a remote lodge environment
Benefits
- Flights provided to and from the lodge while on rotation
- Staff accommodations and meals provided on site
- Opportunity to work in a unique remote northern environment
- Collaborative and supportive team culture
- Hands-on hospitality and tourism experience in a luxury wilderness setting
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
