Guest Services & Sales Support

Your Golf Travel•Alpharetta, GA

18h•Onsite

About The Position

The Guest Services & Sales Support position is key in supporting the Senior Management and Sales operation with all sales-related coordination, documentation, and communication to ensure the seamless execution of world-class group travel experiences.

Requirements

3–5 years in travel, golf, or hospitality sales support (Luxury or Group Travel experience is highly preferred).
Strong knowledge of international travel logistics, including airport codes, routing, and documentation.
A background in golf travel, including familiarity with major destinations, world-class courses, and tournaments, is a significant advantage.
Proficiency in Google Suite, CRM systems (Zoho), and travel management platforms (VueTrip, Travefy).
Exceptional attention to detail with the ability to manage multiple projects and deadlines simultaneously.
Excellent verbal and written skills, comfortable liaising with discerning clients and international partners.
Self-starter with a collaborative spirit, professional demeanour, and ability to thrive in a fast-paced environment.

Nice To Haves

Luxury or Group Travel experience is highly preferred.
A background in golf travel, including familiarity with major destinations, world-class courses, and tournaments, is a significant advantage.

Responsibilities

Work directly with the Travel Specialist to support all phases of the sales process, from initial proposal creation to post-travel follow-up.
Prepare detailed client proposals, itineraries, and manifests. You will ensure 100% accuracy across accommodations, tee times, transfers, and complex international flight logistics.
Communicate professionally with high-level clients, global suppliers, luxury hotels, and premier golf courses to confirm details and resolve logistical hurdles.
Maintain organized records of booking progress, deposits, payments, and critical deadlines across multiple client files.
Create client travel insurance quotes
Manage group logistics including arrivals, departures, and bespoke special requests, ensuring manifests align with both client expectations and vendor requirements.
Partner with operations and accounting teams to ensure a smooth handover of confirmed programs.
Support marketing efforts by preparing high-end sales decks and proposals using internal templates and CRM systems.