Guest Services
ASM Global•Laredo, TX
•Onsite
About The Position
Providing exceptional customer service, handling guest inquiries, and ensuring a smooth and pleasant stay for guests.
Requirements
- High school diploma preferred.
- Minimum of (2) years work-related experience
- Outstanding organizational skills.
- Diligence and attention to detail.
- Exceptional interpersonal skills and a friendly demeanor.
- Excellent written and verbal communication.
- Physical stamina and high energy levels.
- Good problem-solving skills.
- Ability to perform under stress.
- Excellent multitasking ability.
- Conflict management skills.
Nice To Haves
- Event experience preferred.
Responsibilities
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Accommodating general and unique requests.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
