Barista (Part-Time)

Black Rock Coffee Bar•Avondale, AZ

12d

About The Position

As a Barista, you are at the heart of the Black Rock Coffee Bar experience, creating meaningful connections with Guests and Team Members while delivering exceptional service and consistently crafted beverages. You bring energy, care, and attention to every interaction while maintaining a welcoming, clean, and efficient store environment. Success requires a genuine passion for people, a commitment to quality, and the ability to thrive as part of a fast-paced, collaborative team. This role operates in a fast-paced retail coffee shop and involves frequent interaction with Guests and Team Members, continuous movement throughout the store, and frequent use of beverage and food preparation equipment. Work may involve hot surfaces and liquids, cleaning products, and other typical food service conditions. Line busting and other assigned duties may require working outdoors in varying weather conditions.

Requirements

Strong communication and interpersonal skills for effective customer and team interactions.
Ability to thrive in a fast-paced environment, handle multiple tasks, and maintain attention to detail.
Excellent customer service skills and a friendly, outgoing personality.
Ability to build positive relationships with customers and team members.
Flexibility to work weekends, holidays, and varying shifts.
Self-motivation and ability to work independently during down times.
Ability to stand and walk for extended periods throughout a shift.
Ability to frequently bend, reach, twist, and perform repetitive hand and wrist movements.
Ability to occasionally stoop, kneel, or crouch.
Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to use ladders or step stools occasionally to access elevated storage areas.
Manual dexterity to operate espresso machines, blenders, ovens, POS systems, and other store equipment safely.
Visual and auditory ability to read orders, prepare products, communicate, and perform duties safely.
Ability to perform basic calculations for recipes, transactions, and cash handling.
Ability to work indoors and outdoors as assigned, including exposure to varying temperatures and weather conditions.

Responsibilities

Immediately and warmly welcome customers and team members, creating a positive, welcoming, and engaging environment.
Meet service speed requirements without compromising beverage quality or customer service, including for third-party orders.
Prepare and serve coffee and coffee-less beverages and food items using retail equipment such as espresso machines and convection ovens.
Maintain clean and organized work and customer areas and follow health and safety guidelines.
Promote new coffee offerings and seasonal specials to enhance brand awareness and sales.
Handle accurate cash and credit transactions, including daily cash deposits when required.
Support training initiatives and mentor new team members during onboarding.
Manage daily, weekly, and monthly tasks assigned by the leadership team.
Handle customer complaints and resolve issues professionally and promptly.
Assist with inventory management and restock supplies and product displays as needed.
Conduct line busting during peak periods to expedite customer orders.
Work independently during shifts, using self-directed initiative and minimal supervision.
Follow Black Rock Coffee Bar policies and procedures.
Consistently prepare beverages and food accurately while meeting quality and service-speed expectations.
Support daily operations and peak periods, contributing to teamwork and a positive store culture.