Barista

SpartanNash•Elkhart, IN
•Onsite

About The Position

The Barista prepares coffee shop beverages and food, operates a cash register, and receives customer payments in a timely and efficient manner while providing courteous customer service. The role follows food safety, sanitation, cleaning, safety, and guest experience standards; maintains a clean, stocked department; and may be assigned tasks in other departments based on customer needs. Additional responsibilities may be assigned as needed.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • One year of retail or related experience is preferred.
  • High school diploma or GED is preferred.

Nice To Haves

  • High school diploma or GED.
  • One year of retail or related experience.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely, follow established guidelines, and complete work in a clean environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee items and merchandise displays.
  • Maintain an understanding of current store programs and product locations.
  • Understand and efficiently operate check-stand and coffee shop equipment.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Comply with company policies for security, cash handling and drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean, well-stocked department that complies with company safety and sanitation procedures and standards.
  • Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
  • Follow all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Take on additional responsibilities as needed.
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