Barista (Automotive/Hospitality)

Lexus of Wesley Chapel • Wesley Chapel, FL

19d • Onsite

About The Position

Lexus of Wesley Chapel is hiring a Barista for its Omotenashi Cafe. The Barista is responsible for the café-area guest experience by handling requests, anticipating needs, and creating positive interactions. The role serves guests in the café, waiting area, and sales floor, prepares coffee drinks and maintains the coffee bar, supplies, and equipment. The employer describes a focus on delivering a world-class customer experience and supporting associates’ development.

Requirements

• Café or barista experience is required.
• Strong business communication skills.
• Customer service skills and a customer-service mentality.
• Ability to learn quickly.
• Ability to respond quickly and appropriately to difficult situations.
• Professional appearance and conduct.
• Ability to count and balance money.
• Friendly, upbeat attitude and ability to work as part of a team.
• Self-starter who is intrinsically motivated.

Nice To Haves

• Experience using cappuccino or espresso machines is preferred.

Responsibilities

• Welcome café and waiting-area customers by determining their beverage interests and needs.
• Ensure customers in the waiting area and sales floor are served or offered something from the café.
• Engage customers in conversation while they wait for service.
• Explain drink and snack options, answer questions, and record requests.
• Explain differences in coffee beans and brewing machines, and demonstrate how brewing equipment operates.
• Prepare coffee drinks according to prescribed recipes and techniques, including espresso, espresso lungo, café latte, and cappuccino.
• Attract customers to beverages and identify opportunities for new or expanded services and products.
• Maintain inventory by replenishing coffee beans and stocking equipment, supplies, pastries, and cookies.
• Keep equipment operating by following instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.
• Improve quality and the appearance of the store and coffee bar by evaluating and redesigning processes and implementing changes.
• Keep job knowledge current through educational opportunities, relevant publications, and professional networks.
• Support the coffee shop’s reputation by taking ownership of requests and finding opportunities to add value.

Benefits

• Everyday learning and development, with support from managers and the Leadership Team.
• Flexible scheduling through an app where associates can sign up for desired work times.
• Healthy food provided onsite, including access to a coffee bar.
• 100% reimbursement of membership fees to the Wellness Center at Florida Hospital Wesley Chapel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed