Barista - Temporary

Barnes & Noble•Boca Raton, FL

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive and clean presentation, unpacking and stocking deliveries, tidying the bake case and dining area, preparing food and drinks, and serving customers at the register in a friendly and professional manner. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves mastering café operational competencies and may include supporting the bookfloor team or working in other stores within the wider Cluster when needed and able. As they gain experience, Baristas develop knowledge of café beverages, bakery and savory options, gifting, promotions, customization recommendations, retail presentation, training tools, and safety, hygiene, and sanitation standards. The role is a step in a career path that may lead to Senior Barista. Employees must comply with company policies and procedures. This is a temporary position.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability that may encompass early mornings, late evenings, weekends, and most holidays.
  • Positive, purposeful, energetic, and reliable approach to assigned work.
  • Supportive and considerate teamwork.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort using registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them select beverages and café items.
  • Operate registers efficiently and provide quick, friendly, professional service.
  • Maintain café presentation and cleanliness, including tidying the bake case and dining area and completing daily and weekly cleaning tasks.
  • Unpack and receive deliveries and stock products accurately and efficiently.
  • Prepare food and drinks correctly, using product information and recipe guides as needed.
  • Maintain counter and floor retail fixtures and merchandising presentation.
  • Follow First In First Out (FIFO) practices and date products correctly.
  • Support the bookfloor team when needed.
  • Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
  • Build and apply knowledge of beverage, bakery, savory, gifting, and café retail products to support sales objectives, promotions, and customer recommendations.
  • Follow café safety, hygiene, and sanitation guidelines and procedures.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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