Part-time Barista

SpartanNash•Grand Rapids, MI
•Onsite

About The Position

The Barista prepares coffee shop beverages and food, operates the cash register, and receives customer payments in a timely and efficient manner while providing courteous customer service. The role is based at 2022 Apple Orchard Ave, Grand Rapids, Michigan 49525, in a typical retail store environment with varied temperatures and exposure to outside weather conditions. The noise level is usually low to moderate, and travel requirements vary by assignment. The position follows company procedures for food preparation, safe product handling, sanitation, cash handling, and customer service. Associates may also be assigned tasks in other departments based on customer experience needs, and additional responsibilities may be assigned as needed.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Ability to meet the physical demands of the role, including standing and walking for extended periods; frequent bending, stooping, twisting, and turning; lifting or moving up to 30 pounds frequently and up to 50 pounds occasionally.

Nice To Haves

  • High school diploma or GED.
  • One year of retail or related experience.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee items and merchandise displays.
  • Maintain an understanding of current store programs and product locations.
  • Understand the use and efficient operation of check-stand and coffee shop equipment.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Follow company policies for security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean, well-stocked department that complies with company safety and sanitation procedures and standards.
  • Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
  • Follow all PPE and safety guidelines.
  • Follow food safety and cleaning expectations.
  • Follow guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Undertake additional responsibilities as needed.
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