Barista, Lobby Cafe
About The Position
We care about your career and are known for having the absolute best people in the industry. When you join us as a Barista you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. Ushering in an exciting new era of dining and entertainment experiences complemented by world class design and signature style, the iconic Beverly Hills Hotel, a Dorchester Collection property, is unveiling a series of exceptional food and beverage venues slated to open this December – a glamourous Supper Club, chic Lobby Café, and a world-class Hotel Bar. These new outlets will showcase a variety of culinary concepts and elevated cocktail moments enhanced by live entertainment. Join a historic legacy and lead the first major transformation of The Beverly Hills Hotel since the 1940s. As a part of this landmark expansion, you will help to bring these captivating new outlets to life. This rare opportunity invites you to bring fresh, modern flair to the "Pink Palace," blending the hotel’s timeless heritage with forward momentum to maintain its enduring relevancy and set a new benchmark in luxury hospitality.
Requirements
- All of our employees are ambassadors of our Vision, Values and culture. Our Baristas do this with all they do.
- You’ll bring your unique personality and passion to the role and the team.
- Baristas must feel comfortable communicating in English.
- Great communication skills with a strong customer service ethic.
- Attention to detail is critical for this role.
- Must be champions of working together.
Responsibilities
- Responsible for all aspects of hot drinks service, including operating and maintaining the espresso machine with care and expertise.
- Keep their work area clean and organized so that co-workers and management can locate resources and products as needed.
- Ensure that excellent quality and attentive service is delivered to every guest.
- Maintain the highest standards of product preparation, including the proper calibration of espresso machines, grinding coffee beans, and the consistent pulling of top-quality espresso shots.
- When needed, work alongside the bartenders and servers to ensure the Lobby Café is clean, tidy and fully restocked.
- Responsible for the ongoing maintenance of the espresso machine and its thorough cleaning at the close of each business day, ensuring our guests receive nothing but the best experience.
- Handle guest questions about our coffee program with genuine enthusiasm and expertise, demonstrating knowledge about our vendor's products and coffee in all their aspects.
- Prevent and correct imperfections and blemishes that tend to come up in a luxury hotel environment.
- Report imperfections and work with several other positions to correct them.
- Maintain open communication with other departments and the extended hotel team to ensure alignment across the board.
- Represent the Lobby Café and The Beverly Hills Hotel with pride, always upholding the principles, goals and policies of The Beverly Hills Hotel Pledge.
Benefits
- Complimentary stays with breakfast included in all Dorchester Collection hotels – stay once a year at each hotel! (Subject to availability and seniority terms)
- 50% off at bars and restaurants within all our Dorchester Collection hotels
- World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
- Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
- Free Meals on Duty
- Exclusive Access to a discount platform featuring 1000s of retailers
- Competitive Medical, Dental, Vision Benefits
- Competitive retirement scheme.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
