Barista - Temporary

Barnes & Noble•Ashburn, VA

20h

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and serving customers at the register. Baristas are expected to work positively and reliably, support colleagues, learn new skills, and provide cheerful customer service. Baristas learn and demonstrate operational competencies including using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, preparing food and beverages accurately, completing cleaning tasks, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. The position also involves supporting the bookfloor team and may involve working at other stores when needed. As experience develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation procedures. The role offers a career path to Senior Barista as skills develop. Employees must comply with company policies and procedures. Benefits vary according to scheduled hours and location. The stated starting hourly rate is $15.00, depending on experience, seniority, geographic location, and other factors permitted by law.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable approach to assigned work.
A supportive and considerate attitude toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to work in a physically active role involving prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to work varied schedules; the store is open early mornings through late evenings every day, including weekends and most holidays.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain the attractive presentation and efficient operation of the Café, including the bakes case and dining area.
Operate registers quickly, reliably, and professionally.
Unpack and stock deliveries accurately and efficiently.
Prepare food and drinks correctly using product information and available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products consistently and correctly.
Maintain café and retail fixture presentation through merchandising and visual merchandising.
Support the bookfloor team and, when needed, other stores in the wider Cluster.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build product knowledge across beverages, bakery, savory items, and gifting, and use it to support customer recommendations and sales promotions.
Use café training tools and follow food safety, hygiene, and sanitation guidelines.
Maintain reliable attendance, work scheduled shifts punctually, and fill scheduling gaps when able.