Barista | Boston

Blank Street•Boston, MA

3d•$17 - $18•Onsite

About The Position

Baristas at Blank Street serve a carefully curated menu with passion and precision, providing welcoming, engaging hospitality and high-quality beverages. The role involves working in a fast-paced cafe, collaborating with teammates while also being able to work independently, and helping build a sense of community among customers and coworkers. Baristas use coffee equipment to prepare drinks, complete training in food and beverage handling, maintain freshness and quality, reduce product waste, follow health standards and brand playbooks, and support initiatives that grow customer traffic, sales, profitability, and neighborhood loyalty.

Requirements

At least 1 year of customer service experience; hospitality or coffee experience is preferred.
Must be at least 18 years old.
Able to lift more than 25 lbs and stand for long periods.
Availability that meets the needs of the cafes.
For part-time work: 15–25 hours per week over 3 days, including at least 2 peak days (Friday, Saturday, or Sunday).
For full-time work: 30–40 hours per week over 4–5 days, including at least 2 peak days (Friday, Saturday, or Sunday).
Authorized to work in the U.S.; employment authorization will be confirmed through Form I-9 and E-Verify.

Nice To Haves

Weekend and holiday availability.
Hospitality or coffee experience.

Responsibilities

Provide consistent, welcoming, and engaging customer service, with the goal of turning customers into regulars.
Prepare drinks using the company's coffee program, equipment, and products.
Complete training and follow proper food and beverage handling practices to preserve freshness and quality.
Use systems to prevent food and beverage waste and follow or adjust par levels to reflect business peaks and lows.
Maintain Local Department of Health standards.
Know and follow product, service, and brand training playbooks.
Participate in Operations and Marketing initiatives to increase foot traffic, attract new customers, increase daily sales and operational profitability, and develop a loyal neighborhood customer base.