Barista - PT

Barnes & Noble•Timonium, MD

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and serving customers professionally and promptly at the register. Baristas work collaboratively with colleagues, may support other stores in the wider Cluster when needed and able, and are expected to develop their café knowledge and skills over time. With demonstrated mastery, the career path may advance to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including filling scheduling gaps.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show willingness and aptitude to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoy working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain the presentation, cleanliness, and efficient operation of the Café, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly, using recipe guides, product specification sheets, and available support as needed.
Perform daily and weekly café cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed and collaborate with colleagues, including potentially assisting other stores in the Cluster.
Learn café products across beverages, bakery, savory items, and gifting, and use that knowledge to maintain appealing displays and recommend customizations.
Communicate café promotions and limited-time offers to customers and colleagues and support sales objectives.
Use café training tools appropriately and support the execution of retail options, key products, and promotions.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Comply with company policies and procedures.