Part-time Barista

Brew Crew•Augusta, KS

38d•Onsite

About The Position

As a Barista, you will prepare and serve a variety of hot and cold beverages while providing fast, quality customer service. You will ensure the store is clean and sanitary, products are stocked, and fun is being had on every shift. This role involves greeting and connecting with each customer, welcoming questions, and educating them on products. You will also suggestively sell gift cards and other merchandise, process sales, manage the cash drawer, and serve orders according to guidelines. Maintaining cleanliness of store equipment and customer areas, restocking workstations, and demonstrating genuine appreciation to customers are key aspects of this position. You are applying to work with a franchisee of Scooters Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.

Requirements

Passion for people
Ability to work cooperatively in a team environment
Commitment to master brand recipes and techniques
Dependability
Energetic, fast-paced, flexible work style
Ability to learn quickly, problem solve, and handle multiple duties

Responsibilities

Perform shift opening and closing duties as assigned.
Greet customers, take orders, prepare and serve beverages, as well as various sweet offerings, in accordance to established service standards (i.e. coffee, espresso drinks, blended coffees, teas, pastries).
Clean, sanitize and maintain store.
Ensure proper food handling procedures are followed.
Stock and replenish food, beverages and utensils as needed.
Ensure consistent product availability by keeping adequate inventory; communicate shortages as necessary.
Efficiently serve customers by being knowledgeable of offerings.
Assist with various administrative duties including ordering products, organizing stockroom, coordinating vendors, etc.
Research and resolve quality and service complaints and/or issues.
Receive, unload and distribute deliveries.
Greet and connect with each customer.
Welcome questions and seek opportunities to educate on our products.
Suggestively sell gift cards, complementary/additional products, and merchandise.
Solicit order, enter sale, and process payment in a timely and friendly fashion.
Manage cash drawer, following established cash handling procedures.
Serve all customer orders according to recipe and aesthetic guidelines.
Deliver products within established speed of service guidelines and identify drink upon delivery.
Operate and maintain cleanliness of all store equipment.
Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise.
Maintain cleanliness of coworker and customer areas.
Demonstrate genuine appreciation to each customer.
Other duties as assigned.