Barista - PT

Barnes & Noble•Tigard, OR

2d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items. The role supports the café team by maintaining an attractive presentation, keeping the café clean and organized, stocking deliveries, and providing quick, friendly, professional service at the register. Baristas work collaboratively with colleagues and may support the bookfloor team or other stores in the wider Cluster when needed. The position requires learning and applying café operational skills, including using store technology, preparing food and drinks accurately, merchandising, receiving and stocking products, carrying out cleaning tasks, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. As experience grows, Baristas build knowledge of café products, promotions, customization options, retail offerings, and safety and sanitation procedures. The role offers a career path toward Senior Barista as skills develop. Baristas must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable, and supportive approach to work and colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and acquire store and café knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform the physical activity required, including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive, clean, and organized café, including the bakes case, dining area, counter, and retail fixtures.
Operate registers efficiently and provide quick, friendly, professional service.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other tools.
Complete daily and weekly café cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and collaborate with colleagues across the wider Cluster when needed and able.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to maintain product presentation.
Communicate sales objectives, new limited-time-offer items, and café promotions to customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools and apply café safety, hygiene, and sanitation procedures.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Maintain reliable and punctual attendance, demonstrate a positive and supportive approach to work, and learn new skills.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)