Barista | Wellesley

Blank Street•Wellesley, MA

1d•Onsite

About The Position

Baristas at Blank Street deliver customer-focused hospitality by serving a carefully curated menu with passion and precision. They prepare coffee, matcha, and other café beverages in a fast-paced environment, provide welcoming and engaging service, and work independently as well as collaboratively to build community with customers and teammates. The role includes using professional coffee equipment, completing food and beverage handling training, maintaining product freshness and quality, minimizing waste, and following applicable health, product, service, and brand standards. Baristas also participate in Operations and Marketing initiatives intended to increase customer traffic and sales and develop a loyal neighborhood customer base.

Requirements

At least 1 year of experience in a customer service position, preferably in hospitality or coffee.
At least 18 years of age.
Able to lift 25+ pounds and stand for long periods.
Availability that meets café needs.
Part-time availability: 15–25 hours per week over 3 days, including 2 peak days (Friday, Saturday, or Sunday).
Full-time availability: 30–40 hours per week over 4–5 days, including 2 peak days (Friday, Saturday, or Sunday).
Authorized to work in the United States.
Friendly, enthusiastic team player with a passion for excellent customer service.
Reliable and able to manage time and priorities during busy periods.
Passionate about creating coffee, matcha, and other café beverages.
Able to solve problems independently, multitask, and communicate effectively.
Curious, adaptable, and willing to learn.
Comfortable working independently or in a team.
Comfortable handling cash and maintaining store safety.

Nice To Haves

Weekend and holiday availability.

Responsibilities

Provide consistent, welcoming, and engaging customer service, building customer loyalty.
Prepare drinks using the coffee program's equipment and products.
Complete training and handle food and beverages correctly to retain freshness and quality.
Avoid product waste and adjust par levels to reflect business peaks and lows.
Maintain Local Department of Health standards.
Know and follow product, service, and brand training playbooks.
Participate in Operations and Marketing initiatives to increase foot traffic, attract customers, increase daily sales, improve operational profitability, and develop a loyal neighborhood customer base.