Barista - Eataly Short Hills
About The Position
A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. The role requires knowledge of coffee menu items, high-quality and fast-paced guest service, and the ability to work at multiple Quick Service Restaurant (QSR) counters performing different functions. The position reports to the QSR Manager and leads. The Barista prepares and serves authentic Italian espresso, coffee, and other café drinks; explains products and preparation details to guests; sets up stations and replenishes displays while separating allergens; and ensures items are dated and follow First In, First Out (FIFO) standards. The role also weighs, grinds, or packs coffee beans to guest specifications, operates the POS system, and cleans and sanitizes work areas according to local health agency standards. Baristas work across QSR counters serving pastries, gelato, pizza, and other Italian delicacies, while maintaining a calm demeanor during busy periods.
Requirements
- Knowledge of and enthusiasm for coffee, tea, drink preparation, and products.
- Outstanding communication and guest service skills.
- Ability to perform simple mathematical calculations and follow production directions.
- Availability to work onsite with a flexible schedule, often including early mornings, evenings, and weekends.
- Ability to lift up to 50 pounds.
- Ability to stand, walk, bend, and squat and otherwise maintain well-paced mobility for up to 8 hours.
- Ability to operate a manual espresso machine, ovens, drink blender, juicer, and Point of Sale system.
- Dexterity for rapid and consistent espresso creation.
Nice To Haves
- One or more years of barista experience using a manual espresso machine.
- High school diploma.
Responsibilities
- Prepare and serve authentic Italian espresso, coffee, and other café drinks at multiple counters.
- Provide exceptional guest service and explain product details, including coffee blends and preparation methods.
- Set up stations and neatly replenish displays, keeping allergens such as nuts and wheat separated.
- Date items and follow First In, First Out (FIFO) standards.
- Weigh, grind, or pack coffee beans according to guest specifications.
- Operate the Point of Sale (POS) system accurately, including ensuring cash drops are accurate and bills are authentic.
- Clean and sanitize work areas in accordance with local supervising health agency standards.
- Work across QSR counters serving pastries, gelato, pizza, and other Italian delicacies.
- Maintain a calm demeanor during periods of high volume.
- Perform other duties as required or assigned.
Benefits
- Medical, dental, and vision insurance.
- Paid time off.
- Paid parental leave.
- 401(k) with match or RRSP.
- Bonus program.
- Free family meal daily.
- Discounts at Eataly.
- Classes on products and Italian cuisine.
- Referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
