Barista | Philadelphia

Blank Street•Philadelphia, PA

3d•Onsite

About The Position

Blank Street Baristas provide hospitality-driven service while preparing coffee, matcha, and other café beverages from a carefully curated menu. They work in a fast-paced environment, collaborate with teammates, and aim to create quality products and memorable customer experiences. The role involves building community with customers and coworkers while working independently when needed. Baristas use professional coffee equipment and follow food-handling, product, service, and brand standards. They help maintain product freshness and quality, prevent wastage, monitor par levels in response to business peaks and lows, and uphold local Department of Health standards. They also participate in Operations and Marketing initiatives to increase foot traffic, sales, profitability, and customer loyalty.

Requirements

At least 1 year of customer service experience, preferably in hospitality or coffee.
At least 18 years of age.
Able to lift more than 25 pounds and stand for long periods.
Availability that meets the needs of the cafés.
Part-time schedule: 15–25 hours per week across 3 days, including 2 peak days (Friday, Saturday, or Sunday).
Full-time schedule: 30–40 hours per week across 4–5 days, including 2 peak days (Friday, Saturday, or Sunday).
Must be authorized to work in the United States.
Friendly, enthusiastic team player with a passion for excellent customer service.
Reliable and able to manage time and priorities effectively, including during busy rush periods.
Passion for creating coffee, matcha, and other café beverages.
Strong independent problem-solving, multitasking, and communication skills.
Curious, adaptable, and willing to learn.
Comfortable working independently or as part of a team.
Comfortable with cash handling and maintaining store safety.

Nice To Haves

Weekend and holiday availability preferred.

Responsibilities

Provide consistent, welcoming, and engaging customer service, turning customers into regulars.
Prepare drinks using the company’s coffee program, equipment, and products.
Complete training and follow proper food and beverage handling measures to preserve freshness and quality.
Prevent food and beverage wastage and follow or adjust par levels according to business peaks and lows.
Maintain Local Department of Health standards.
Know and adhere to product, service, and brand training playbooks.
Participate in Operations and Marketing initiatives to increase foot traffic, attract new customers, grow daily sales, improve operational profitability, and develop a loyal neighborhood customer base.