Queen Mary Hotel - Barista
About The Position
The Barista creates high-quality beverages and delivers warm, attentive service in the Queen Mary’s café. The role follows standard operating procedures to prepare consistent drinks, responds promptly to guest requests, and helps create memorable experiences that encourage repeat visits. Baristas maintain organized work areas, support efficient service during busy periods, handle cash transactions accurately, manage deposits, and complete pre- and post-shift tasks such as stocking service stations. They represent the hotel professionally and maintain its standards for appearance and guest interaction.
Requirements
- At least 6 months of food and beverage customer service experience, including cash handling.
- A friendly, customer-centric attitude and a natural ability to connect with people.
Nice To Haves
- Previous barista experience.
Responsibilities
- Prepare beverages with precision and artistry, following standard operating procedures and quality standards.
- Respond to guest requests promptly and warmly, and follow up to ensure satisfaction.
- Keep work areas organized and optimize workflow, including during peak hours.
- Handle cash transactions accurately and with integrity, and manage deposits.
- Complete pre- and post-shift tasks, including stocking service stations and preparing for the next shift.
- Represent the hotel professionally and maintain standards for appearance and guest interaction.
Benefits
- Medical, dental, and vision coverage
- Short-term and long-term disability income coverage
- Term life and AD&D insurance
- Paid time off
- Employee Assistance Program
- 401(k) retirement plan
- Daily Pay
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
