Barista - Temporary

Barnes & Noble•Tallahassee, FL

16d

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them find beverages and café items. The role supports the café team by maintaining an attractive presentation, keeping the café clean and organized, stocking deliveries, and serving customers efficiently and professionally at the register. Baristas are expected to bring a positive, dependable, helpful, and customer-focused approach to their work, learn new skills, and enjoy the role. Baristas are trained to use café technology and registers; maintain café and retail fixture presentation; receive, unpack, and stock deliveries; prepare food and drinks accurately; complete daily and weekly cleaning; follow FIFO and product-dating practices; and apply loss-prevention and de-escalation procedures. They may also support the bookfloor team and, when able and needed, other stores in the wider Cluster. As they gain experience, Baristas develop knowledge of café products, promotions, customization options, retail offerings, training resources, and safety, hygiene, and sanitation procedures. They are expected to contribute to sales objectives and the success of café products and promotions. With demonstrated mastery, they are expected to advance to Senior Barista. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Barnes & Noble states that employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including the store's early morning to late evening hours and weekend and holiday operations.
Bring a positive, energetic, purposeful, and reliable approach to assigned work.
Be considerate and supportive of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be willing to learn and perform the operational competencies of a Barnes & Noble Barista.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the counter, dining area, bakes case, and retail fixtures.
Operate registers efficiently and provide quick, professional customer service.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Receive and unpack deliveries and stock products accurately and efficiently.
Prepare food and drinks accurately using product knowledge, recipe guides, specification sheets, and available support.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and assist other stores in the Cluster when able and required.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when needed.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Use product knowledge to maintain appealing displays and recommend food and beverage customizations.
Communicate café promotions and limited-time offers to customers and colleagues and support sales objectives.
Use café training tools and follow café safety, hygiene, and sanitation guidelines and procedures.
Maintain reliable and punctual attendance, work flexibly when able to fill scheduling gaps, and support colleagues and customers.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
Company-paid holidays (for employees scheduled 20 hours or more per week)
Transit benefits (for employees scheduled 20 hours or more per week)
401(k) with company match (for employees scheduled 20 hours or more per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
Disability benefits (for employees scheduled 30 hours or more per week)
Life insurance (for employees scheduled 30 hours or more per week)
Tuition reimbursement (for employees scheduled 30 hours or more per week)