Barista - Library Specialist, The Space - 30 hours
About The Position
Arapahoe Libraries is seeking a blended Barista and Library Specialist for The Space, a community hub offering meeting rooms, a café, and select library services. This position supports both café operations and the main concierge desk, with duties varying according to the work area and the needs of the evolving space. In the café, the employee prepares beverages and food, processes transactions, maintains a clean and safe workspace, restocks supplies, and helps provide an inviting experience for visitors. At the concierge desk, the employee welcomes patrons, assists with meeting room reservations, provides basic technology support, issues or updates library cards, accepts returns, answers account questions, and shares information about library resources and community events. The role may also support small-scale catering, meetings, community engagement projects, Friends of the Library cash-handling activities, displays, promotions, and service improvements. The position calls for a friendly, organized, proactive, adaptable, and collaborative person who communicates clearly, learns new systems quickly, stays calm under pressure, and helps ensure patrons feel respected and supported. The role is part-time, 30 hours per week. Availability is required Monday through Friday between 7:00 a.m. and 4:00 p.m.; employees working 30 hours typically work four shifts per week, generally 7:00 a.m.–3:00 p.m. or 8:00 a.m.–4:00 p.m. Each shift is primarily in the café, with part of the day at the concierge desk. The description also lists flexible shifts, including evenings and weekends, as a qualification.
Requirements
- At least one year of customer service experience.
- Intermediate technology skills, including Microsoft 365, and the ability to learn new systems.
- Ability to work flexible shifts, including evenings and weekends.
- Strong communication, problem-solving, and conflict-resolution skills.
- Ability to travel between facilities as needed.
- Customer service and communication skills, including clear, friendly, and patient interactions.
- Organization and attention to detail, including following procedures accurately and maintaining orderly spaces.
- A proactive mindset and initiative to anticipate needs and help without waiting to be prompted.
- Resilience and adaptability, including staying calm in a changing environment and learning new systems quickly.
- Teamwork and collaboration, including supporting a cooperative, ego-free team environment.
- An equity-focused perspective, welcoming diversity and helping patrons feel respected, valued, and supported.
- Alignment with Arapahoe Libraries’ core values of collaboration, equity, and innovation.
Nice To Haves
- Experience in beverage or food preparation.
- Cash register or point-of-sale experience.
- Experience supporting café openings, new business launches, or similarly evolving environments.
- Experience or interest in catering and event support.
Responsibilities
- Welcome patrons warmly and create a friendly, inviting atmosphere.
- Take orders and prepare beverages and food items.
- Process payments and manage cash drawers accurately.
- Maintain a clean, organized café environment that meets food safety standards.
- Restock supplies, follow opening and closing procedures, and support workflow during busy periods.
- Provide friendly and knowledgeable service at the concierge desk.
- Help patrons reserve meeting rooms and understand room-use procedures and equipment.
- Issue and update library cards, receive returns, and answer account questions.
- Assist with basic technology needs, including Wi-Fi access, printing, and simple troubleshooting.
- Share information about library resources, digital tools, and community events.
- Support small-scale catering or meeting needs when requested.
- Support projects and initiatives that strengthen community engagement.
- Assist Friends of the Library volunteers with related cash-handling activities.
- Contribute to displays, promotions, and service improvements that enhance the patron experience.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
