Barista - Library Specialist, Smoky Hill - 30 hours

Arapahoe Libraries•Centennial, CO

16h•Onsite

About The Position

Arapahoe Libraries is hiring a blended Barista/Library Specialist for the Smoky Hill Library. The role combines café service with library support to create a welcoming patron experience. The employee prepares beverages and food, maintains a clean and organized workspace, and processes transactions accurately. In the library, the employee helps patrons with library services, materials, technology, and programs, providing patient, empathetic, and professional assistance. The position is part-time for 30 hours per week, typically across four shifts. Each shift is primarily spent in the café, with part of the day spent performing library specialist duties. Availability is required Monday through Thursday between 8:00 a.m. and 7:00 p.m., and Friday and Saturday between 8:00 a.m. and 5:00 p.m. Shifts include both opening and closing work and vary from week to week. Travel between facilities may be needed.

Requirements

At least one year of customer service experience.
Intermediate technology skills, including Microsoft 365, and ability to learn new systems.
Ability to work flexible shifts, including evenings and Saturdays.
Strong communication, problem-solving, and conflict-resolution skills.
Ability to travel between facilities as needed.
Friendly, professional communication and a genuine interest in connecting with people.
Reliability, organization, attention to detail, and the ability to work accurately and efficiently.
Ability to stay calm under pressure and adapt when priorities shift.
Ability to collaborate and contribute to a respectful, cooperative work environment.
Commitment to welcoming diversity, fostering inclusion, and serving patrons with empathy and fairness.
Alignment with Arapahoe Libraries' core values of collaboration, equity, and innovation.

Nice To Haves

Experience in beverage or food preparation.
Cash register or point-of-sale experience.
Experience working with children or teens.

Responsibilities

Greet and connect with patrons to create a warm, welcoming atmosphere.
Take orders, process payments, and manage cash drawers accurately and efficiently.
Prepare and serve beverages and food according to recipes, presentation, and safety standards.
Maintain café cleanliness and organization in accordance with health and sanitation guidelines.
Restock supplies, manage workflow, and follow opening and closing procedures.
Welcome library visitors, assist with library accounts, and provide advisory and reference support.
Help patrons with technology questions, including e-resources, devices, and equipment troubleshooting.
Maintain library collections through shelving, merchandising, and creating displays.
Promote library resources, programs, and events, connecting patrons with learning and engagement opportunities.
Keep current on library services, technology, and trends to provide informed assistance.
Participate in committees, projects, and library-wide initiatives that support community engagement.
Assist Friends of the Library volunteers and support related cash-handling activities.
Contribute to displays and promotional efforts that enhance the patron experience.