Library Page - Todt Hill Westerleigh Library

The New York Public Library•New York, NY
•Onsite

About The Position

The Library Page position is an educational opportunity for candidates currently enrolled as students in an accredited educational program. At The New York Public Library, Library Pages gain knowledge and experience about working within a library system and may use that experience to explore a future library career. Pages are expected to demonstrate a strong work ethic, reliability, excellent written and verbal communication skills, and a friendly demeanor while serving as ambassadors for the library. Library Pages have access to the Library Page Fellowship Program, a career growth and development program that helps youth develop career-readiness skills, explore career goals, and receive on-the-job coaching, training, and mentorship. This part-time position is scheduled for 14 hours per week during regular branch hours, including evenings and Saturdays. Schedules vary based on library needs and may be subject to change.

Requirements

  • Currently enrolled as a student in a degree program or accredited school, such as a high school, GED program, or associate's, bachelor's, or master's degree program.
  • Minors under 18 must have the proper employment certificate required by New York State law.
  • Ability to sort and arrange items accurately and efficiently in alphanumeric order.
  • Strong organizational skills and ability to follow detailed instructions in a fast-paced environment.
  • Excellent customer service skills and ability to work with a diverse patronage.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving skills.
  • Demonstrated ability to work as part of a team.
  • Demonstrated reliability and professionalism.
  • Basic computer and technology skills, such as Microsoft Office Suite and Google Applications.

Nice To Haves

  • Ability to troubleshoot basic computer and printer issues.
  • Experience with eReaders and library technologies.
  • Ability to speak foreign languages.

Responsibilities

  • Provide exceptional customer service and project a positive, courteous attitude to the public.
  • Shelve and arrange books, CDs, DVDs, and other library materials alphabetically and numerically.
  • Answer in-person inquiries, help patrons locate materials, and refer patrons to the appropriate place or person for assistance.
  • Assist patrons with basic computer, internet, and audio/visual equipment use.
  • Locate and prepare library materials requested by patrons.
  • Help staff check materials for damage and remove damaged materials from shelves.
  • Help set up public spaces for events and programs.
  • Perform other related tasks as needed.

Benefits

  • Access to the Library Page Fellowship Program, which provides career-readiness resources, career exploration, on-the-job coaching, training, and mentorship.
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