Barista - Library Specialist, Smoky Hill - 30 hours

Arapahoe Libraries•Centennial, CO
•$20 - $24

About The Position

Arapahoe Libraries is seeking a blended Barista/Library Specialist for the Smoky Hill Library. This role combines café service with library support to create a welcoming patron experience. In the café, the employee prepares beverages and food, maintains food safety and cleanliness standards, and handles transactions accurately. On the library floor, the employee helps patrons access library services and resources, including materials, technology, and programs, with patience, empathy, and professionalism. The position is suited to someone who enjoys varied work, teamwork, and helping others.

Requirements

  • One year of customer service experience.
  • Intermediate technology skills, including Microsoft 365, and the ability to learn new systems.
  • Availability for flexible shifts, including evenings and Saturdays.
  • Strong communication, problem-solving, and conflict-resolution skills.
  • Ability to travel between facilities as needed.
  • Friendly, professional communication and active listening skills.
  • Reliability, organization, attention to detail, and the ability to work accurately and efficiently.
  • Ability to remain calm under pressure, adapt when priorities shift, and approach challenges positively.
  • Ability to collaborate and contribute to a respectful, cooperative work environment.
  • An equity-focused approach that welcomes diversity and serves patrons with empathy and fairness.
  • Alignment with Arapahoe Libraries' core values of collaboration, equity, and innovation.

Nice To Haves

  • Experience in beverage or food preparation.
  • Cash register or point-of-sale experience.
  • Experience working with children or teens.

Responsibilities

  • Greet and connect with patrons to create a warm, welcoming atmosphere.
  • Take orders, process payments, and manage cash drawers accurately and efficiently.
  • Prepare and serve beverages and food according to recipes, presentation, and safety standards.
  • Maintain café cleanliness and organization while following health and sanitation guidelines.
  • Restock supplies, manage workflow, and follow opening and closing procedures.
  • Welcome library visitors, assist with library accounts, and provide advisory and reference support.
  • Help patrons with technology questions, including e-resources, devices, and equipment troubleshooting.
  • Maintain library collections through shelving, merchandising, and display creation.
  • Promote library resources, programs, and events, connecting patrons with learning and engagement opportunities.
  • Keep current on library services, technology, and trends to provide informed assistance.
  • Participate in committees, projects, and library-wide initiatives that support community engagement.
  • Assist Friends of the Library volunteers and support related cash-handling activities.
  • Contribute to displays and promotional efforts that enhance the patron experience.
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