Barista/Espresso Clerk

Holland America/Princess Alaska-Yukon Land Operations•Skagway, AK

105d

About The Position

The Barista/Espresso Clerk serves handcrafted beverages and food while creating a welcoming and efficient guest experience in the restaurant and bar. The role involves preparing and serving coffee beverages, supporting coffee sales, and providing friendly service while following state and local laws and company policies. The position also contributes to venue operations through setup, cleaning, sanitation, transactions, communication, and support for fellow team members.

Requirements

Must have or be able to obtain an Alaska Food Handler’s Card.
Must have a valid alcohol safety card for the State of Alaska.
Must be at least 18 years old to serve alcohol in Alaska.
Must be able to lift 50 pounds (23 kg).
Must pass a pre-employment background check.
Must be at least 18 years old to reside in company housing, where available.
Must be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
Ability to organize and prioritize work and maintain attention to time constraints in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Organize and set up the workspace before, during, and after each shift, including stocking, cleaning, sanitizing, and preparatory work.
Work with the Food and Beverage leadership team to support smooth coffee sales operations.
Learn and maintain knowledge of all coffee beverages offered.
Train and encourage the growth of fellow team members.
Greet and welcome restaurant guests while maintaining a professional appearance.
Present menus and recommendations to guests knowledgeably.
Follow the company’s guest service sequence to provide a quality beverage experience.
Clear, clean, sanitize, and reset the venue as needed.
Operate a computerized point-of-sale system efficiently; accurately complete financial transactions, make change, and process credit cards.
Proactively communicate safety, guest, or employee concerns to supervisors and management.
Contribute to the overall success of the venue and welcome guests as needed.
Maintain high standards of cleanliness and sanitation in work and storage spaces.
Contribute to a positive guest experience while maintaining a professional attitude and appearance.