Barista/Espresso Clerk

Holland America/Princess Alaska-Yukon Land Operations•Denali, AK

118d

About The Position

The Barista/Espresso Clerk serves handcrafted beverages and food while creating friendly, efficient, and memorable guest experiences in the restaurant and bar at Holland America Denali Lodge. The role supports smooth coffee sales and dining operations, follows applicable state and local laws and company policies, and maintains high standards of cleanliness, sanitation, professionalism, and service.

Requirements

Must have or be able to obtain an Alaska Food Handler’s Card.
Must have a valid alcohol safety card for the State of Alaska.
Must be at least 21 years old to serve alcohol in Alaska.
Must be able to lift 50 lbs./23 kg.
Must pass a pre-employment background check.
Must be at least 18 years old to reside in company housing, where available.
Must be eligible to work in the United States; the employer cannot sponsor or assume sponsorship of employment visas at this time, including H-2B status.
Ability to organize and prioritize work and maintain attention to time constraints in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Organize and set up the workspace before, during, and after each shift, including stocking, cleaning, sanitizing, and preparation.
Work with the Food and Beverage leadership team to support smooth coffee sales operations.
Learn and communicate knowledgeably about all coffee beverages offered.
Train fellow team members and encourage their growth.
Greet and welcome restaurant guests while maintaining a professional appearance.
Present menus and make recommendations to guests.
Follow the company’s guest-service sequence to provide a quality beverage experience.
Clear, clean, sanitize, and reset the venue as needed.
Operate the computerized point-of-sale system efficiently; accurately complete financial transactions, make change, and process credit cards.
Proactively communicate safety, guest, or employee concerns to supervisors and management.
Contribute to the overall success of the venue and welcome guests as needed.
Maintain high cleanliness and sanitation standards in all work and storage areas.
Contribute to a positive guest experience while maintaining a professional attitude and appearance.