Barista-Cashier - ABP

CC Holdings Restaurant Management Group•Indianapolis, IN

3d•$13 - $16•Onsite

About The Position

CC Holdings is hiring part-time Barista/Cashiers for its Au Bon Pain Café located in Methodist Hospital. The role prepares and serves hot and cold drinks—including coffee, espresso, tea, and smoothies—and provides friendly, timely customer service. Baristas explain menu options, make recommendations, promote featured items, and take orders. Cashier duties include entering purchases into a point-of-sale system, processing cash and card payments, making change, and balancing the cash drawer. Shifts are available seven days a week and vary: 6:00 a.m.–3:00 p.m., 3:00 p.m.–10:45 p.m., and 5:00 p.m.–10:45 p.m. Flexibility is required. The starting rate is $13 per hour and up, depending on experience. The position involves standing and walking for extended periods, moving through restaurant work areas, preparing and handling food, operating restaurant equipment, serving customers, and maintaining cleanliness and sanitation. Lifting, carrying, pushing, or pulling may also be required, with or without reasonable accommodation. CC Holdings describes its team culture as HEART: Heartfelt, Efficient, Accountable, Respectful, and Team-oriented. The company seeks to build connections in the communities it serves and offers employees weekly pay, paid training, employee discounts, employee referral programs, paid vacations, medical, dental and vision insurance options, 401(k) plans, and growth opportunities. Terms and conditions apply.

Requirements

Arrive in proper uniform and adhere to grooming standards.
Demonstrate customer service, hospitality, respect, and kindness toward customers and team members.
Demonstrate excellent communication and listening skills.
Demonstrate a passion for hospitality and coffee.
Be able to work flexibly among the varying shifts listed, including shifts available seven days a week.
Be able to perform the essential functions, with or without reasonable accommodation; duties may include extended standing and walking, food handling, equipment operation, and lifting, carrying, pushing, or pulling items.

Nice To Haves

Prior barista, cashier, and customer service representative (CSR) experience is preferred but not required.

Responsibilities

Prepare and serve hot and cold beverages in a timely, efficient, sanitary, and consistent manner.
Educate guests about drink menus, make recommendations, suggest additional or featured items, and take orders.
Greet customers, process orders through the point-of-sale system, and provide fast and hospitable service.
Process cash, debit, and credit card transactions; make change; and balance the cash drawer according to cash-handling procedures.
Set up the station according to café guidelines and follow portion-control and presentation specifications.
Restock products and supplies as needed, merchandise products, check product quality, and maintain presentation.
Clean and maintain the station and follow safety, sanitation, and organizational practices.
Communicate and coordinate tasks with coworkers, assist other baristas with customers, and support café operations and standards.
Thank customers and invite them to return.
Act as a role model for customers and staff and help provide on-the-job training to new barista/cashiers.
Assist with other tasks when asked and adapt to changes.