Barista-Cashier - ABP

CC Holdings•Indianapolis, IN

2d•Onsite

About The Position

CC Holdings is hiring Barista/Cashiers for its Au Bon Pain Café at Methodist Hospital. The role prepares and serves hot and cold beverages, including coffee, espresso, tea, and smoothies, and provides guests with menu information, recommendations, and suggestions for special items. It also includes taking orders and processing cash, debit, and credit card transactions using a point-of-sale system. The café seeks friendly, motivated, detail-oriented team members who can deliver hospitable, efficient, and accurate service in a fast-paced environment. The position offers shifts seven days a week, with schedules that vary among 6:00 AM–3:00 PM, 3:00 PM–10:45 PM, and 5:00 PM–10:45 PM. Employees must have schedule flexibility. The stated starting rate is $13 per hour and up depending on experience, with a salary description of up to $16 per hour. Prior barista, cashier, and customer service representative experience is preferred but not required.

Requirements

Demonstrate customer service, hospitality, respect, and kindness toward customers and team members.
Demonstrate excellent communication and listening skills.
Have the ability to handle cash, record orders accurately, give change, and count a cash drawer.
Be willing to assist with other tasks and work as part of a team.
Have flexibility to work varying shifts.
Prior barista, cashier, and customer service representative experience is preferred but not required.
Be able to perform the essential job functions, with or without reasonable accommodation.
The role may require standing and walking for extended periods; moving throughout restaurant and work areas; preparing and handling food; operating restaurant equipment; interacting with customers and team members; maintaining cleanliness and sanitation; and lifting, carrying, pushing, or pulling items consistent with the role.

Nice To Haves

Prior barista experience.
Prior cashier experience.
Prior customer service representative experience.

Responsibilities

Set up the station according to café guidelines and arrive in proper uniform while following grooming standards.
Prepare beverages as directed in a sanitary, timely, and consistent manner, following portion-control and presentation specifications.
Educate guests about beverages, make recommendations, take orders, and suggestively sell products and promotions.
Greet customers, ring up orders, provide fast and hospitable service, and thank guests and invite them to return.
Process cash, debit, and credit card transactions; follow cash-handling procedures; provide correct change; and count the drawer.
Merchandise products, check product quality and presentation, and restock items as needed.
Clean and maintain the station and equipment while following safety, sanitation, and organizational practices.
Communicate and work with the café team to support operations, assist customers, and uphold service standards.
Help provide on-the-job training for new barista/cashiers and act as a role model for customers and staff.
Assist with other tasks when requested and adapt to changes.