Barista-Cashier - ABP

CC Holdings•Indianapolis, IN

14h•Onsite

About The Position

CC Holdings is hiring a Barista-Cashier for its Au Bon Pain Café located in Methodist Hospital. The role prepares and serves hot and cold beverages, including coffee, espresso, tea, and smoothies, and provides welcoming, efficient customer service. It also includes taking orders, recommending and promoting products, and processing cash and card payments using a point-of-sale system. The café operates seven days a week, with shifts available from 6:00 a.m.–3:00 p.m., 3:00 p.m.–10:45 p.m., and 5:00 p.m.–10:45 p.m. Shifts vary, and schedule flexibility is required. CC Holdings describes its team culture as HEART: Heartfelt, Efficient, Accountable, Respectful, and Team-oriented. The company offers weekly pay, paid training, employee discounts, employee referral programs, paid vacations, medical, dental, and vision insurance options, 401(k) plans, and growth opportunities. The posted salary description is up to $16.00 per hour; the posting also states a starting rate of $13 per hour and up, depending on experience. Terms and conditions apply.

Requirements

Customer service skills are required.
Must be flexible to work varying shifts; shifts are available seven days a week.
Must be able to perform the essential functions of the position, with or without reasonable accommodation.
Excellent communication and listening skills.
Passion for hospitality and coffee.
Prior barista, cashier, or customer service representative experience is preferred but not required.

Nice To Haves

Prior barista experience.
Prior cashier experience.
Prior customer service representative experience.

Responsibilities

Arrive in proper uniform and follow grooming standards.
Set up the station according to café guidelines.
Prepare beverages as directed, following sanitary and timely preparation practices, portion controls, and presentation specifications.
Restock products and supplies as needed during the shift.
Clean and maintain the station while following safety, sanitation, and organizational practices.
Use and maintain station equipment properly.
Greet customers, take and ring in orders, and provide fast, hospitable service.
Demonstrate hospitality, respect, and kindness toward customers and team members.
Merchandise products, check product quality and presentation, and restock items.
Communicate and organize tasks to provide fast, timely, and accurate service, including assisting other baristas with customers.
Suggest products and keep customers informed about products, promotions, and services.
Follow cash-handling procedures and accurately record orders, make change, and count the cash drawer.
Thank customers and invite them to return.
Model appropriate conduct with customers and staff and help train new barista/cashiers on the job.
Work with the team to support café operations, standards, and concept.
Adapt to changes and assist with other tasks when asked.
Prepare and handle food, operate restaurant equipment, and perform other duties needed for restaurant operations.