Barista & Breakfast Buffet Server

Concord Hospitality Enterprises•Charlotte, NC

About The Position

We are hiring a full-time AM food and beverage attendant for the barista and breakfast buffet areas. This role helps shape guests’ experience through friendly, cheerful, proactive, responsive, and caring service. The position may also be a full- or part-time dual role serving in the restaurant and banquet areas. Concord Hospitality describes its culture as one where associates are valued and treated with respect, with an emphasis on personal development, work-life balance, diversity, and quality customer service.

Requirements

  • Passion for serving others.
  • Friendly and cheerful customer-service attitude.
  • Proactive, responsive, and caring approach.
  • Enjoy engaging with others and have a winning personality.
  • High sense of responsibility.
  • Regular and punctual attendance.

Responsibilities

  • Maintain a calm demeanor during periods of high volume or unusual events.
  • Make decisions and solve problems in the interest of 100% guest satisfaction.
  • Monitor food and beverage outlet operations and assist the manager in identifying and resolving current or potential guest problems.
  • Maintain a clean and organized workspace.
  • Maintain regular and punctual attendance, with or without reasonable accommodation.
  • Engage with guests, understand their needs, and respond through clear and pleasant communication.

Benefits

  • Competitive wages.
  • Medical, dental, and vision plans for eligible full-time associates.
  • Life insurance and short- and long-term disability options for eligible full-time associates.
  • 401(k) options for eligible full-time associates.
  • Tuition assistance for eligible full-time associates.
  • Discounted room rates at Concord-managed hotels for eligible full-time associates.
  • Training and development and career advancement opportunities.
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