Barista/Bar

WESTWOOD COUNTRY CLUB OF AUSTIN•Austin, TX

3d•$0 - $19

About The Position

The Barista/Bar (also described as Counter Server/Barista) provides food and beverage service to members and guests at Court 7 Grill. The role delivers professional, courteous hospitality while complying with applicable local and state health, sanitation, and safety regulations and following the club’s established service standards and procedures. The employee works under the direction of the Court 7 Grill Managers and Assistant Managers, follows instructions, works effectively with the team, and assists with daily operational needs as required. This is a non-exempt, hourly position. The position includes taking and entering orders through the POS system; preparing and serving coffee beverages, smoothies, and alcoholic beverages; delivering orders in indoor and outdoor dining areas; and supporting food running as needed. The employee keeps dining and service areas clean, organized, stocked, and guest-ready, operates production equipment safely, and educates guests about coffee and specialty beverage options. The role also requires knowledge of menu items, ingredients, preparation methods, and modifications, as well as compliance with club policies, responsible alcohol service requirements, and uniform and appearance standards. The work environment is comparable to food-service and restaurant settings, with noise usually at a moderate level and possible atypical or extraordinary conditions. The position routinely involves sitting, standing, walking, kneeling or squatting, bending or stooping, pushing or pulling, holding, twisting, reaching, climbing stairs or ladders, and lifting at least 50 pounds.

Requirements

Interest in and passion for coffee.
Active TABC certification.
Active Food Handlers’ certification.
Strong ability to multitask.
Ability to solve problems quickly.
Strong customer service and communication skills.
Ability to speak clearly and concisely with staff and club members and to diplomatically handle difficult situations and people with integrity.
Ability to understand and carry out written, oral, or diagrammed instructions using common sense, and to address problems involving concrete variables in standardized situations.
Ability to perform the stated physical demands, including lifting at least 50 pounds.

Nice To Haves

High school diploma or equivalent.
Retail, hospitality, and/or customer service experience.

Responsibilities

Accurately take and enter member and guest orders in the POS system, using the correct member name, account number, and sub-number.
Prepare and serve coffee beverages, smoothies, and alcoholic beverages according to established recipes and service standards.
Provide attentive and efficient food and beverage service, deliver orders to indoor and outdoor tables, and assist with food running as needed.
Bus tables, clear used dishes and glassware, and reset tables for incoming members and guests.
Restock food, beverages, supplies, and smallware to support service and daily operations.
Safely operate food and beverage production equipment according to manager direction, established procedures, and manufacturer guidelines.
Promote coffee and specialty beverages by explaining products, preparation methods, and available modifications.
Maintain knowledge of menu items, ingredients, preparation methods, and available modifications.
Keep the work area clean, organized, and properly stocked throughout each shift.
Provide professional, friendly, and attentive service consistent with the club’s standards.
Comply with applicable health, food safety, sanitation, workplace safety, club policy, and responsible alcohol service requirements.
Maintain the cleanliness, organization, safety, and appearance of dining and service areas, and follow uniform and professional appearance standards.
Follow instructions from Court 7 Grill Managers and Assistant Managers, work effectively as part of a team, and assist with daily operational needs.