Barback - Casino Service Bar

Hard Rock Sacramento at Fire Mountain•Wheatland, CA

19h

About The Position

The Barback provides bar supplies as needed and maintains a clean, well-organized work area. The role supports bartenders and helps create a guest-focused atmosphere at Hard Rock Sacramento at Fire Mountain by building guest relations and mentoring team members to provide superior service. The incumbent sets up bars, maintains stock and supply levels, delivers orders, and keeps the bar clean in accordance with Health Department standards. The position may perform bartender duties when business needs require it and may be assigned other duties.

Requirements

Typically requires two months of on-the-job training.
Obtain and maintain all licenses and certifications required by Federal, State, and Gaming/Lottery regulations.
Successfully pass a background check and drug screening.
Be at least 21 years of age.
Have excellent customer service skills.
Know how to operate bar equipment and machines, including cash registers, EDI liquor dispensing equipment, beverage dispensing equipment, blenders, dishwashers, and coffee-making machines.
Know pertinent federal, state, and local laws, codes, and regulations.
Communicate effectively with customers and employees at all levels.
Distinguish between denominations of currency and make change.
Move around the bar area effectively and efficiently.
Retrieve supplies and maintain a clean working area.
Open and close the bar, obtain supplies needed for mixing cocktails, and clean and maintain assigned areas.
Be flexible to work varying shifts and schedules as needed.
Work in an environment with varying levels of noise and crowds depending on customer volume.
Obtain and maintain all appropriate licenses and certifications required by Federal, State, and Gaming regulations.

Responsibilities

Create a guest-focused atmosphere, build and retain guest relations, and mentor team members in providing superior guest service.
Set up bars for operation, cut fruit, stock ice, and empty garbage.
Support bartender needs and maintain bar stock.
Report maintenance problems to the Beverage Manager.
Work in the assigned location and shift according to department needs.
Maintain par levels, order bar supplies, and deliver orders.
Sort bottles and corrugated cardboard for recycling.
Maintain bar cleanliness in accordance with Health Department standards.
Work as a Bartender when needed by business needs.
Attend and participate in meetings and complete assigned follow-up.
Perform work regularly and predictably.
Perform other duties as assigned.